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Operations News & Media

Calif. signs calorie count law

September 30, 2008

The Washington Post: California Gov. Arnold Schwarzenegger signed a bill Tuesday requiring chain restaurants with 20 or more locations to put calorie counts…

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From single-unit success to multiunit growth

The decision to develop a multiunit franchise may give an owner more control.

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Uncertain economy dampens industry outlook

September 29, 2008

WASHINGTON, D.C. — Restaurant industry performance remained soft in August, as the National Restaurant Association's comprehensive index of restaurant activity…

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Mystery Shopping Study ranks best wait times

September 28, 2008

DALLAS — The Mystery Shopping Providers Association (MSPA) has released a survey that offers some insight into one key component of customer service: wait…

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Quiznos appoints Clyde Rucker executive VP, CFO

September 25, 2008

DENVER — Quiznos has announced that Clyde Rucker has been named to executive vice president and chief operating officer, effective immediately. Prior to this…

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Buffalo Wild Wings completes restaurant acquisition

September 24, 2008

MINNEAPOLIS — Buffalo Wild Wings Inc. has announced the completion of the $23 million asset acquisition of nine Buffalo Wild Wings franchised restaurants in…

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Denny's tests fast casual concept

September 23, 2008

Franchise Update: Denny's has developed a fast casual concept as part of its strategy to reinvigorate the chain. The company is testing three Fresh Express…

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Raising Cane's to move staff to Dallas

September 22, 2008

New Orleans Times-Picayune: Raising Cane's Chicken Fingers is moving the bulk of its administrative functions from Baton Rouge, La., to Dallas, the company…

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China Starbucks pull milk

September 18, 2008

Seattle Post-Intelligencer: Starbucks stores in China have stopped serving milk from a particular supplier due to the threat of contamination. Several infants…

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NRA, Gerson Lehrman Group partner for food safety conference

September 18, 2008

NEW YORK — Gerson Lehrman Group and the National Restaurant Association have announced a new alliance designed to strengthen the access to food safety and…

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Panera earnings on track

September 16, 2008

Associated Press: Shares of Panera Bread Co. rose $1.45, or 3.1 percent, to end at $49. Panera stock bucked the overall market and rose Monday after the…

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Starbucks, Unilever ink ice cream deal

September 15, 2008

SEATTLE — Starbucks Coffee Co. and Unilever have announced an exclusive licensing agreement for the manufacturing, marketing and distribution of Starbucks ice…

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Kona Grill closes Fla. location

September 14, 2008

SCOTTSDALE, Ariz. — Kona Grill Inc. has announced that it has closed its restaurant in Naples, Fla., effective Sept. 13, 2008. The location opened in November…

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Chipotle CEO addresses Q3 results

September 11, 2008

DENVER — Chipotle Mexican Grill Inc. has announced a preliminary view of third quarter results. Details for the full three-month period ending Sept. 30, 2008…

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Camille's intros grilled chicken wrap

September 10, 2008

TULSA, Okla. — Camille's Sidewalk Café has announced the systemwide roll out of its Chicken Artichoke Grilled Hot Wrap as a limited time offering.   The wrap…

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Ivar's to host 70-year celebration

September 10, 2008

SEATTLE — Ivar's seafood chain is celebrating its 70th Anniversary with a host of special events Sept. 15 to Oct. 31, 2008.   Ivar Haglund opened his first…

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Taco Del Mar names new president

September 9, 2008

BlueMauMau: Taco Del Mar's co-founder has stepped down as the company's CEO and chairman. Kevin Hansen, chief operations officer, will lead the company in the…

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Organic To Go intros seasonal catering menu

September 8, 2008

WASHINGTON, D.C. — Organic To Go has announced the launch of its new seasonal fall and winter catering menu. Created for groups of five to 1,000, the…

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Raising Cane's reopens hurricane-struck units

September 7, 2008

BATON ROUGE, La. — Raising Cane's, headquartered along the Gulf Coast, has reopened dozens of key locations impacted by Hurricane Gustav.   The 70-location…

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Burgerville dubbed Portland's best burger

September 4, 2008

VANCOUVER, Wash. — Burgerville has announced it has been selected "Best Burger" in Portland, Ore., by AOL City's Best users. Each year, the AOL City's Best…

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