Service dogs and the restaurant industry

Proper treatment of those with service dogs can win customers and head off legal problems.

Qdoba parent moves to NASDAQ

December 1, 2008

SAN DIEGO — Jack in the Box Inc., parent company of Qdoba Mexican Grill, has announced that it will move its stock exchange listing from The New York Stock…

Your people, your brand

November 30, 2008

Differentiation starts with your employees

Test your marketing I.Q.

November 30, 2008

Operators need to rev up — not slow down — in a tough economy

NRA: RPI up slightly, sales still sluggish

November 30, 2008

WASHINGTON, D.C. — While the Restaurant Performance Index (RPI) posted a slight gain, the outlook for the restaurant industry remained dampened in October, as…

Credit-card data stolen from Michigan Spicy Pickle

November 30, 2008

Michigan Live: The credit-card information of several people was stolen from a Portage, Mich., Spicy Pickle earlier this month, police said Saturday.   More…

Starbucks employees honor homeless customer

November 30, 2008

USA Today: Fleming Taylor spent his days at a Starbucks location in Nyack, N.Y., arriving when the doors opened and leaving only when the store closed for the…

Fast casuals face threat from other segments

Casual dining concepts develop faster, trendier fare.

Starbucks employees face ID theft risk

November 23, 2008

KING-TV (Seattle): Starbucks has revealed that on Oct. 29 someone stole a laptop containing private information about 97,000 Starbucks employees. The company…

Sandella's to land at Newark airport

November 23, 2008

WEST REDDING, Conn. — Restaurant operator Silver Lining is opening a Sandella's Flatbread Café in Terminal B1 of Newark Liberty International Airport in New…

Cosi board forms committee to explore options

November 20, 2008

DEERFIELD, Ill. — The board of directors of bakery café chain Cosi has formed a special committee of directors to review and evaluate strategic alternatives…

Organic To Go teams with Jamba

November 20, 2008

SEATTLE — Organic To Go has partnered with Jamba Inc., the parent company of Jamba Juice, to provide its food offerings at Jamba Juice locations in Los Angeles…

Mall restaurants expect traffic decline

November 19, 2008

The Wall Street Journal: As retail traffic fell 12.4 percent in October compared with last year, restaurant chains with a bulk of their locations in malls and…

Smashburger hires real estate VP

November 19, 2008

DENVER — Burger concept Smashburger has appointed Max Sheets as vice president of real estate, the company announced.   Prior to joining Smashburger, Sheets…

Pick Up Stix appoints new president

November 19, 2008

SAN CLEMENTE, Calif. — Asian fast casual chain Pick Up Stix has named Robert Rodriguez president and chief operating officer, the company announced. …

Qdoba parent reports 2008 earnings dip

November 18, 2008

SAN DIEGO — Jack in the Box Inc., the parent company of Qdoba Mexican Grill, has announced that net earnings for the fourth quarter ended Sept. 28 were up…

Mr. Pita enters Charlotte, N.C., market

November 18, 2008

COMMERCE TOWNSHIP, Mich. — Mr. Pita has opened its first restaurant in North Carolina, the company announced.    The 2,200 square-foot unit is located at 752…

Submarina names two to executive posts

November 18, 2008

SAN MARCOS, Calif. — Submarina California Subs has hired Kirk Thompson as executive vice president of area development and Vicki Finley as the company's…

Finagle Bakery Café rolls out new prototype

November 18, 2008

CAMBRIDGE, Mass. — In an effort to broaden its customer base and fuel sales growth, Boston-based Finagle A Bagel has repositioned its brand and launched a new…

Pinkberry announces Northern California expansion

November 18, 2008

LOS ANGELES — Frozen yogurt concept Pinkberry plans to expand throughout Northern California beginning with the opening of a new store in San Jose next month…