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Operations News & Media

Summit sessions to focus on brand leadership

by Valerie Killifer — senior editor, NetWorld Alliance

The Fast Casual Executive Summit will look at how operators can continue to lead as they emerge from a year of change.

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Einstein Noah posts Q2 results

August 6, 2009

Einstein Noah Restaurant Group, operating under the Einstein Bros. Bagels, Noah's New York Bagels, and Manhattan Bagel brands, has reported financial results…

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To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

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Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

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Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

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Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

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Barista sends open letter to Starbucks CEO

August 5, 2009

Starbucks Corp. was recently listed as No. 6 on a PRNews list of the top 10 brands effectively using Twitter, but the company's latest round of media attention…

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Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…

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Qdoba parent Q3 net down 34%

August 4, 2009

Jack in the Box Inc., parent company of Qdoba Mexican Grill, has reported that systemwide same-store sales at Qdoba were down 2.8 percent in the third quarter…

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Friendly's opens fast casual concept

by Valerie Killifer — senior editor, NetWorld Alliance

Friendly's Express will offer core menu items, shorter wait times and smaller check averages.

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Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant

A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a…

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Pollo Tropical, Taco Cabana comps down in Q2

August 3, 2009

Carrols Restaurant Group Inc., parent company of Carrols Corp., has reported that same-store sales decreased for its Burger King franchise stores as well as…

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Rubio's net income increases 53%

August 3, 2009

Rubio's Restaurants Inc. has reported financial results for the second quarter and first half of the fiscal year ended June 28.   Comparable store sales…

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Which Wich founder opens burger joint

August 2, 2009

Jeff Sinelli, the founder and owner of Dallas-based Which Wich, has opened a new restaurant concept in May focused on Mexican-style burgers.    The…

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Restaurant industry outlook remains uncertain

July 30, 2009

The restaurant industry's economic challenges continued to persist in June, as the National Restaurant Association's comprehensive index of restaurant activity…

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Retail Brand Group gets into burger biz

RBG launches The Original Burger Company set to debut on three college campuses this fall.

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Webinar to focus on restaurant protection during a foodborne illness incident

July 29, 2009

Fastcasual.com, in partnership with Risk Services Corp., is hosting a free webinar Aug. 4 from 2-3 p.m. intended to inform restaurant operators how they can…

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Smashburger blows into Windy City

July 29, 2009

Smashburger has announced yet another franchise deal, this time with Chicago caterer Food for Thought Enterprises through their development arm, Smash Illinois…

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Panera Bread's net up 28%

July 28, 2009

Panera Bread's same-store sales for the second quarter ended June 30 decreased 0.4 percent while comps for franchise-operated cafes decreased 0.2 percent, the…

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Bearclaw Coffee, Mr Pita to open co-branded locations

July 28, 2009

Bearclaw Coffee Co. has formed a strategic co-branding alliance with Askar Brands, parent company of Papa Romano's Pizza, Mr. Pita Sandwiches, Stucchi's Ice…

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