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Operations News & Media

Chipotle Teamsters demanding 'fair contracts'

by Cherryh Cansler — Editor, FastCasual.com

August 28, 2024

Laurie Schalow, Chipotle's chief corporate affairs officer, said the Union is delaying bargaining meetings but her company is committed to ensuring a fair work…

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SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

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Kona Ice awarded $500K in patent infringement lawsuit

August 22, 2024

Kona Ice, which has over 2,000 trucks serving shaved ice, was awarded $532,905 from a 2017 patent infringement lawsuit against Florida-based competitor…

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U.S. Hospitality Managers: Insights from 500 Frontline Leaders

The hospitality industry is facing a critical tipping point, and it’s not just about gratuities. We polled 500 frontline hospitality managers in the U.S. and…

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Restaurant supply chain: How Paris Baguette became the master

by Eric Galkin — Chief Supply Chain Officer, Paris Baguette

Eric Galkin, chief supply chain officer of Paris Baguette, reveals the restaurant supply chain solutions he's created to ensure each local unit is…

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Tropical Smoothie partners with CMI to fill foam cup needs

August 19, 2024

Tropical Smoothie Cafe has tapped Custom Made Inventory to produce its 12- and 24-ounce foam cups, marking the first time CMI has ventured into foam products.

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Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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Papa Johns franchisee joins Lunchbox as adviser

August 19, 2024

Papa Johns franchisee Nadeem Bajwa, who began his career 30 years ago as a delivery driver and now owns over 200 locations, is joining Lunchbox as an adviser.

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Sun Holdings acquires Freebirds

August 19, 2024

Sun Holdings, a restaurant company managing a portfolio of over 1,500 restaurants and retail locations, has acquired Freebirds World Burrito, a Texas-based…

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Heinz investing $1M in Black-owned restaurants

August 19, 2024

In its fourth year of issuing Black Kitchen Initiative grants, HEINZ is committing an additional $1 million to preserve the legacy of Black-owned restaurants…

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Pinky Cole saving vegan eatery

August 15, 2024

Restaurateur Pinky Cole, the owner of Slutty Vegan and Bar Vegan, is taking over The Boujee Southerner, a Black-owned vegan restaurant that recently closed its…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Will SocialBites Food Hub reimagine fast casual?

by Cherryh Cansler — Editor, FastCasual.com

Featuring multiple restaurant brands, indoor and outdoor gathering spaces, interactive decor, weekly entertainment programming, a full bar, and private event…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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Walmart 'Craves' hot dogs, barbecue

August 14, 2024

Charlotte, North Carolina-based Crave Hot Dogs & BBQ is opening within Walmart stores throughout the United States. The first location will be in…

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Leasecake Named 'Overall Lease Management Company of the Year' for Second Consecutive Year

PropTech Breakthrough Recognizes Leasecake's Continued Excellence in Real Estate Technology

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Starbucks appoints Brian Niccol as CEO, chairman

August 13, 2024

Starbucks has named Brian Niccol as chairman and CEO, replacing Laxman Narasimhan who has stepped down.

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7 ways for fast casuals to beat QSRs via convenience

by Meredith Sandland — CEO, Empower Delivery

Meredith Sandland, CEO of Empower Delivery, discusses how fast casuals can leverage its strengths in quality and change the game on convenience

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Nominations open for FastCasual Top 30 Movers & Shakers in Catering

by Cherryh Cansler — Editor, FastCasual.com

August 12, 2024

Nominations are open for the inaugural Top 30 Movers & Shakers in Catering in partnership with Lunchbox. Closing Sept. 1, the list will highlight the…

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