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Operations News & Media

Restaurant franchise industry veteran starts strategic advisory firm

February 13, 2013

Franchise industry veteran Lynette McKee, CFE, announced today the launch of McKeeCo Services LLC, a franchising and development strategic advisory firm.…

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Bennigan's CEO nominated for Silver Plate Award

February 13, 2013

Less than two years after being recruited to lead Bennigan's, President & CEO Paul Mangiamele has been nominated for the 2013 Silver Plate Award. The…

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President Obama proposes to increase minimum wage to $9

by Alicia Kelso — Editor, QSRWeb.com

State of the Union address touches on immigration reform, health care regulations and other topics that directly affect the restaurant industry.

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Franchise association outlines 2013 policies to accelerate job creation

February 12, 2013

The International Franchise Association released its 2013 Policy Platform in advance of President Obama's State of the Union address today. The platform makes…

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Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

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Q4 sales up at McAlister's

February 11, 2013

McAlister's Deli recently announced a same-store sales increase of 8.3 percent during the fourth quarter of 2012. Company-owned restaurants were up 9.…

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Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

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Forbes names two fast casuals to list of 'promising companies'

February 8, 2013

Two fast casual concepts made it on Forbes' second annual list of America's Most Promising Companies. Menchie's Frozen Yogurt came in at 49th, while The…

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CEO of Muscle Maker Grill pumped about growth

by Cherryh Cansler — Publisher, FastCasual.com

A focus on healthy food and customer service has fueled the chain's growth.

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NRA: Restaurant job growth hit 17-year high in 2012

February 7, 2013

The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association expects this trend to continue in…

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Restaurant Rescue: 4 tips for flipping a failing restaurant

If your establishment is struggling, despite a terrific location, exciting concept, appealing menu and outstanding quality of food and service, perhaps it’s…

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Pancheros names Reinhart vendor of the year

February 7, 2013

Pancheros has announced its recipient of the Vendor of the Year Award, Reinhart Food Service. A distributor of food and paper items for the brand, Reinhart was…

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Panera Bread appoints new VP, CFO

February 6, 2013

Panera Bread Company has appointed Roger C. Matthews Jr. as the chain's executive vice president and chief financial officer, effective March 18.

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Growth in pork demand necessitates supply chain discipline

February 6, 2013

Rabobank has published a new research report on the global pork industry which states that as a result of continuing high feed costs, the key success factor…

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Create Your Own App platform available for restauants

February 6, 2013

As more customers use their mobile devices for information, directions, take-out orders and reservations, restaurants using mobile apps to engage with their…

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Schlotzsky's comeback story: The days of bankruptcy are long gone

by Cherryh Cansler — Publisher, FastCasual.com

Schlotzsky's President Kelly Roddy discusses how the chain's rebranding helped to put it back on top.

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Chef-restaurateurs collaborate for new fast casual pizza concept

February 1, 2013

Chefs Rodelio Aglibot (Koi, Yi Cuisine, Sunda, BLT) and Frank Fronda (Napa Valley Grille, Cafe del Rey, Four Seasons Beverly Wilshire), the founding partners…

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Boston Market exec goes 'Undercover' to study operations

The chain's chief brand officer discusses her appearance on "Undercover Boss" and the restaurant's recent rebranding efforts.

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Restaurant traffic declines in December, but outlook is up

January 31, 2013

Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) declined in…

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Anthony Bourdain named a featured speaker for NRA Show

January 30, 2013

Anthony Bourdain — best known for his Emmy Award-winning series "No Reservations" and new programs "The Taste" on ABC and "Parts Unknown" on CNN — has been…

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