Barberitos delivers mobile app upgrade

March 2, 2020

Barberitos, a fast casual restaurant featuring southwestern-style burritos, has launched its updated mobile app, which includes a new design for the location…

Jersey Mike's adds Grubhub for delivery, pickup

March 2, 2020

Jersey Mike’s Subs, a fast casual sandwich chain, has added Grubhub to its third-party delivery network at more than 1,000 locations across the U.S.

The Current State of the Digital Experience

We recently conducted an Omni-Channel and Menu Management survey of enterprise restaurant operators with Fast Casual and QSR concepts. This infographic…

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Uber Eats VP steps down amid fierce delivery competition

February 26, 2020

Uber Eats vice president Jason Droege announced he is stepping down as head of the mobile restaurant food delivery service. The opening will be filled by…

Shares of Shake Shack fall on revenue miss, slower transition to GrubHub

by David Jones — Editor, Networld Media Group

February 25, 2020

Shares of the fast casual chain were down sharply after the company missed revenue estimates, reported weaker same-store sales and warned that the conversion…

Qdoba, California Tortilla upping their app games

by Cherryh Cansler — Publisher, FastCasual.com

California Tortilla and Qdoba have launched mobile app upgrades.

DoorDash, Grubhub, Uber Eats in tight food delivery competition

February 20, 2020

The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…

I Heart Mac & Cheese launches mobile app

February 18, 2020

I Heart Mac & Cheese, a fast casual concept specializing in customizable, made-to-order macaroni and cheese bowls and grilled cheese sandwiches, has…

Chipotle goes all in for hockey

February 18, 2020

Chipotle Mexican Grill is treating hockey fans to freebies Friday with its "Wear Your Hockey Jersey" program. Fans dressed in their fave hockey jerseys can…

QikServe enters reseller deal with FreedomPay

February 18, 2020

QikServe, which offers a pay-at-table service that allows customers to pay their checks with a QR code or contactless tap using NFC technology, has entered a…

Chipotle goes 'Gauc Mode'

February 12, 2020

We've heard of beast mode, but Chipotle is taking it to "Guac Mode," giving free guac to its more than 8.5 million Chipotle Rewards members. To celebrate the…

Starbucks adds 33 markets to delivery route

January 31, 2020

Starbucks and Uber Eats have added 33 markets to its delivery program, making the service available in 49 markets across 29 U.S. states. New cities…

Uber sells Uber Eats India business to Zomato

January 21, 2020

Uber Technologies Inc. has sold its Indian food delivery business to Zomato, one of that country's largest app-based food delivery services, according to a…

Just Eat rolls out exclusive mobile food delivery with Greggs Bakery in UK

January 16, 2020

Greggs, the largest bakery chain in the U.K., is launching an exclusive partnership with app-based delivery service Just Eat, following a successful trial in…

Grubhub addresses phone order snafu

January 9, 2020

Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…

Chase offers free DashPass food delivery subscription to elite cardholders

January 7, 2020

JP Morgan Chase announced a partnership with food delivery platform DoorDash to offer DashPass subscriptions to its Sapphire, Freedom and Slate cardholders. 

Why Florida fast casual brand doubled down on mobile marketing

by Cherryh Cansler — Publisher, FastCasual.com

By implementing a mobile proximity marketing strategy, EVOS Restaurants in Florida saw a 9% lift in sales and increased website visits by over 110%.

Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

Postmates slashes staff, closes Mexico City office as investors sour on gig companies

December 4, 2019

On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…

Noble hires former Red Sox exec to lead mobile-ordering strategy

December 3, 2019

Noble, a mobile-ordering platform for the hospitality and gaming industry, has named former Red Sox executive Jon Dienstag as vice president of strategy and…