Fishbowl launches guest data analysis solution

January 29, 2015

Fishbowl's Guest Analytics solution analyzes POS, loyalty, email, social, online ordering, reservations and guest satisfaction data.

How restaurants are using gamification to increase engagement in loyalty apps

by Brenda Rick Smith — Editor, Networld Media Group

Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.

How to choose the best rewards for your loyalty program

by Bob Leonard — Owner, Bolen

It's important to set the minimum purchase amount at a reasonable level so customers don’t get frustrated that they are never earning punches and thus feel…

Uncle Maddio's new IT strategy includes loyalty, ordering and security

December 22, 2014

Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.

Jimmy John's, Chipotle rank high for millennial loyalty

December 19, 2014

According to new research from YouGov, Jimmy John’s, Chipotle, Chick-Fil-A and Whataburger, have the highest current millennial customer loyalty among all…

Agreement enables Paytronix Rewards, NCR Aloha POS integration

December 17, 2014

The new Cloud Connect integration will enable Paytronix to integrate, maintain and deploy its solution across NCR’s install base of more than 100,00…

New app gives customers menu, nutritional info across brands

December 9, 2014

App users can to view detailed nutrition information for each entree and search for selections that meet specific dietary requirements.

Having a loyalty app will help increase your bottom line

by Bob Leonard — CEO, iMobile3

Membership in loyalty programs is growing at a rate of 26.7 percent and loyalty programs can increase a brand’s market share by 20 percent.

Digital Screenmedia Association and NEC to host menu board webinar

November 17, 2014

The webinar will cover the value of menu boards, interactive screens, mobile payments and proximity marketing.

Argo Tea launches pay-ahead mobile app

November 7, 2014

The new Argo LoyalTEA app will allow users to pre-order and pay for beverages for immediate pick-up at the bar station upon arrival.

Thanx launches customer loyalty program nationwide

November 4, 2014

Thanx Inc., a loyalty solution provider, has officially launched nationwide today. The company announced direct relationships with MasterCard and Visa, as well…

Forget Apple: Starbucks wants to rule mobile payments

by Will Hernandez — Editor, NetWorld Media Group

October 31, 2014

United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.

Which is better for your business: A mobile website or a mobile app?

by Bob Leonard — CEO, iMobile3

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and…

Mama Fu's Black Market Menu released

October 15, 2014

Chefs compete to get their items featured on the Black Market Menu, which often leads to a spot on the brand's core menu.

Apple Pay to lead the way in customer loyalty

by Jitendra Gupta — Mobile CRM Director, Punchh

By the end of 2015, it’s expected nearly every retailer will have NFC readers.

The world has gone mobile and you should, too

by Bob Leonard — CEO, iMobile3

As of right now, about 15 percent of restaurants accept mobile payments, but this is expected to rise to 68 percent in 2015.

How mobile changes consumer behavior

by James Bickers — Editor, Networld Alliance

When 82 percent of U.S. adults own smartphones, and 91 percent keep them with them at all times, a mobile strategy for retail becomes more important than ever.

Apple Pay's impact on restaurant loyalty marketing

Focusing on the creation of an experience that’s easy for the customer, instead of optimal for the brand, makes customers feel like VIPs.

Starbucks, Dunkin' rank high for digital gifting experience

September 30, 2014

RSR Research today released results of its fourth benchmarking study on the digital gifting industry, "Digital Gift Cards: Rewriting the Gifting Rules in the…

Fresh To Order rolls out new loyalty, payment app

September 23, 2014

Fresh to Order will accept Apple Pay, Google Wallet starting in 2015.