Square Roots Kitchen replaces FOH service with electronic-ordering system

May 11, 2018

Square Roots Kitchen, based in Chicago, has replaced its front-of-house service with an electronic ordering system, according to a company press release. SRK…

Intelligent digital communications changing the world: Are you ready for it?

Drive-thru and other types of restaurant digital signage are getting smarter nearly by the second, which could trigger customer connection opportunities for…

Buffalo Wild Wings snipes partnership with Call of Duty

October 24, 2017

Buffalo Wild Wings has partnered with video game publisher Activision to promote the launch of its game Call of Duty WWII on Nov 3. From Oct. 24 to Nov. 30…

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

Why playing the 'right' background music increases sales

by Cherryh Cansler — Editor, FastCasual.com

Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.

Why restaurant execs ditching old-school training for video-based methods

Employee training was one of the most talked about topics at the Restaurant Franchise Innovation Summit 2017 in Dallas. The most important thing I heard…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

SweetFrog going red to ring holiday bells

December 1, 2016

The very outwardly green, sweetFrog, has taken on a whole different hue for the holidays to support The Salvation Army's 126th annual Red Kettle Campaign.

BrightSign, Mood Media deliver 1st Costa Coffee digital menu boards

August 9, 2016

BrightSign LLC, a manufacturer of digital signage media players, and Mood Media, an in-store media provider, announced that they installing the first digital…

Captain D’s recognizes superior performance

July 26, 2016

At Captain D's annual convention last week, top performers were recognized for leadership that resulted in high sales volume.

Ask the experts: Have digital menu boards reached critical mass?

by Christopher Hall

"If you're talking about in a traditional QSR market space — behind the counter, up on the ceiling, in the inside of the building — I would say there's still…

Digital signage solution integrates with mobile ordering app

November 23, 2015

Digital signage provider embed signage has launched its solution integration with mobile ordering application Flypay, the company announced.

Fast casual Stonefire Grill orders up digital menu boards

September 23, 2015

Fast casual eatery Stonefire Grill has opened its eighth location, in Lakewood, California, featuring digital menu boards from Wand Corp., according to an…

Buffalo Wild Wings kicks off 'Football Rich' campaign

August 17, 2015

Buffalo Wild Wings says it's enhancing guests' football experience.

Survey: Restaurateurs believe technology generates increased revenue

August 6, 2015

Survey reports that restaurants are relying on technology as a way to create revenue and improve efficiency.

Culimetrics, TCreative team up to launch Spoleto in US

July 29, 2015

Taking the step from a Brazilian QSR to an American fast casual Italian restaurant would have been very difficult, Spoleto reported in a recent press release…

Can digital ordering bridge gap between fast casuals, QSRs?

Digital touch points can offer competitive data as well as personalize a customer's order. It's a race to the top for both fast casuals and QSRs latching on to…