Customer Service / Experience News & Media
Slapfish swims into East Coast market
July 26, 2017
Slapfish has inked a multi-unit franchise deal for the northern Virginia market, marking the California-based concept's first locations on the East Coast…
read nowJuice It Up ready to move into Sunshine State
July 26, 2017
Juice It Up plans to enter the Florida market and is seeking single and multi-unit franchisees in the state, according to a press release.
read nowDoorDash and GrubHub partner with NCR to streamline logistics
July 25, 2017
DoorDash and GrubHub are tapping NCR's Aloha Platform-of-Sale to more efficiently handle delivery orders and provide a better overall experience in delivery…
read nowDickey's Barbecue Pit puts smoked sausage on Kroger's shelves
July 25, 2017
Dickey's Barbecue Pit's smoked sausage is now available at select Houston-area Krogers as part of the continued partnership between the concept and the grocery…
read nowTeriyaki Madness grew 58% this year
July 24, 2017
Teriyaki Madness saw significant growth, 58 percent, in the first two quarters of 2017, according to a press release.
read nowFirehouse Subs beats the heat with H20 for Heroes fundraiser
July 24, 2017
Firehouse Subs will host its sixth annual H20 for Heroes fundraiser on August 5. The event was first created by Phoenix-area franchisees Jerry and Windy…
read nowUrban Table to debut Italian dinner menu
July 24, 2017
Bread & Butter Concepts brand Urban Table is prepping a new Italian-inspired dinner menu to debut August 1, right before its sixth anniversary, according…
read nowEast Coast Wings + Grill celebrates National Chicken Wing Day with freebie
July 24, 2017
The 40th anniversary of National Chicken Wing Day is right around the corner (July 29), and North Carolina-based East Coast Wings + Grill will give guests a…
read nowDickey's opens 2 locations, helps wounded police officer through foundation
July 24, 2017
Dickey's Barbecue Pit has added two locations, one in Colorado Springs and the other in Goodyear, Arizona, according to a press release.
read nowThe Flame Broiler adds another Cali location
July 24, 2017
The Flame Broiler is continuing its California expansion with the recent opening a new unit in the Highland Park area of Los Angeles, according to a press…
read nowAmsterdam Falafelshop debuts in Florida
July 21, 2017
Amsterdam Falafelshop has launched its first Florida location, opening a unit in South Beach, according to a press release.
read nowA sneak peek at Martina hits Instagram
July 21, 2017
Danny Meyer's new fast casual pizzeria concept, Martina, was teased in a July 19 live video on the restaurant's Instagram page, according to an Eater article.
read nowWayback Burgers reports significant half-year growth
July 21, 2017
Wayback Burgers enjoyed significant growth during the first half of 2017, according to a press release.
read nowThe Habit Burger Grill opens 2 Cali locations
July 21, 2017
The Habit Burger Grill has pened one unit in Antioch and another in Inglewood, California according to a press release.
read nowGrabbagreen debuts cutting-edge farm site equipment
July 21, 2017
Grabbagreen is piloting the latest equipment in the restaurant industry, a hydroponic indoor mini farm system, at its location in Coeur d'Alene, Idaho…
read nowPotbelly Sandwich Shop prepping new locations
July 21, 2017
Potbelly Sandwich shop is prepping the debut of two locations, one in Columbia, Missouri and the other in Little Rock, Arkansas, according to a press release.
read nowMOD Pizza taps former Panera, Starbucks exec as COO
July 21, 2017
MOD Pizza has hired Paul Twohig to be its first COO and oversee MOD's 235-plus locations in the U.S. and the U.K., according to a press release.
read nowToast and Paytronix announce integration
July 20, 2017
Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…
read nowTropical Smoothie Cafe to open 1st Delaware unit
July 20, 2017
Tropical Smoothie Café's first location in Delaware will host a two-day grand opening celebration at the Wilmington store on July 21 and 22, according to a…
read nowChipotle and RZA compose flavorful instrument mixer
July 20, 2017
Chipotle and hip-hop legend RZA have partnered to create SAVOR.WAVS, a sound mixer inspired by Chipotle's ingredients, according to a press release.
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