Naf Naf launching Naf Perks App

January 9, 2018

Naf Naf is bringing the flavors of the Middle East to guests everywhere on Jan 17 with the launch of its mobile app and rewards program — Naf Perks. To…

Fast casuals innovating desserts, snacks to boost post-lunch traffic

by Cherryh Cansler — Editor, FastCasual.com

More customers than ever are ordering dessert between 2-4 p.m.

Food, beverage experiences top 'intangible gifts' this holiday season

December 5, 2017

Food and beverage experiences topped the list of "intangible gifts" that consumers plan to purchase this holiday season, according to a recent survey by the…

Third-party food delivery models evolve as demand accelerates

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Third-party food delivery rapidly expands, gaining importance among restaurant operators who are contemplating the best approach to offer the service.

Wingstop testing delivery in Chicago

November 7, 2017

Wingstop is testing delivery of its wings, fries and new sides in Chicago following a successful trial in the Las Vegas market, according to a company press…

Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

How 'Netflix and Chill' popularized digital ordering

Paying attention to cultural shifts can help you get ahead of them and continue to deliver excellent customer service online and in-person.

HuHot trying to attract customers with price breaks on sake, beer, wine

October 17, 2017

HuHot Mongolian Grill has begun testing aggressive beer and wine pricing in its 13 company-owned locations. The "1-2-3-4" promotion, aimed at increasing value…

Why Dairy Queen added virtual reality to training program

Dairy Queen's Kim Brastad discusses the use of virtual reality and gamification in the chain's training program.

Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

Can Pie Five deliver on delivery?

September 19, 2017

Pie Five Pizza Co. is is adding in-house delivery to all U.S. locations, the chain announced today. 

Independent restaurateur juggles highs, lows of adding self-order kiosks (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The co-founder of Flatbread Grill and an exec from Nextep give advice on how to avoid headaches when deploying kiosks.

Franchising Focus: BurgerFi CEO talks growth, labor, technology

by Cherryh Cansler — Editor, FastCasual.com

CEO Corey Winograd discusses his plans for the brand and how he maintains success.

HP ElitePOS: Retail redefined by design

Transform your retail space with a versatile point-of-sale system that elevates the customer experience and supports your critical business operations. With…

Presented by HP Inc.

Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

Air Canada serving Freshii meals on flights

September 5, 2017

Freshii will serve passegners aboard Air Canada as of Oct. 1. The airline will offer a selection of Freshii's menu items, including its Pangoa Bowl, Fiesta…