LEON co-founder: 'How we built an upscale QSR for heaven'

by S.A. Whitehead — Food Editor, Net World Media Group

As co-owner and CEO of LEON, a 50-unit brand based in London, John Vincent talks and acts like a man who is as far from an evangelist as you can get. Yet, when…

Onslaught of Chipotle suits: 2 diners file, 7 other law firms form investor class actions

by S.A. Whitehead — Food Editor, Net World Media Group

At least eight U.S. law firms have reported either filing, investigating or forming classes as part of lawsuits against Chipotle in connection with a norovirus…

Chipotle and the 'elephant in the dining room'

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry and its players are exhaling today after news that Chipotle might be able to overcome its food safety woes of last week and the…

Brand resurrection? Chipotle might just pull it off

by S.A. Whitehead — Food Editor, Net World Media Group

Norovirus outbreak and rat infestation behind it, Chipotle's leadership says the brand is moving on.

New way to 'try on' best new bottom line-building restaurant tech

July 25, 2017

POS device provider ParTech has partnered with cloud-based API software developer Omnivore to bridge the gap between restaurants and the tech developers and…

Chipotle class action suits allege brand misled public, investors about food safety measures

July 20, 2017

One class action suit was filed, another is waiting for class certification and a third is in the wings, all alleging that Chipotle and its leadership led food…

Study on independent brands: Only the strong survive, but they also thrive

July 11, 2017

Staying independent is a pretty rough game for U.S. restaurateurs. Still, survival is not only possible but also relatively profitable for solid concepts with…

Caliburger founder to discuss how $3.1M investment will fuel robotics in the kitchen

The substantial investment is the combined effort of Acacia Research Corporation, Match Robotics VC, and a number of undisclosed strategic investors.

Red Mango Yogurt Café 'vegan-izes' froyo into 'fro-no'

July 5, 2017

Red Mango is likely being praised widely by non-animal-product-using vegans today, now that it's released its dairy-free "fro-no." The all-natural creamy…

Kisses from Italy plans expansion

July 5, 2017

Kisses from Italy, a 24/7 restaurant that classifies itself as fast casual, said today it's not only completed its first franchised location, but is launching…

Captain D's ready to move in 'bayou'

June 28, 2017

Captain D's has opened its newest corporate-owned location, this one on the fringes of the bayou along Government Street in Baton Rouge, Louisiana, according…

Vapiano's Big Apple relaunch sets stage for major US expansion

June 22, 2017

The leaders at Vapiano made some Big Apple-size noise this week about their newly refurbished New York City restaurant, with "red carpet" appearances from…

New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

'Smoke' rolls in on Michigan Wolverines

June 21, 2017

French fries, cheese curds and gravy — sounds like the perfect college food —  doesn't it?

Toast and Peachworks pair for back-of-house solution

June 21, 2017

Toast is pairing its restaurant POS with the PeachWorks scheduling and inventory system to give restaurant brands a single back-of-house solution.

Uncle Maddio's reports success with new multitasking POS

June 20, 2017

Uncle Maddio's is speaking up for the products of its new POS and employee-efficiency solutions provider, PAR Technology Corp., with the pizza chain's…

Franchisees talk do-over: What they wish they knew before opening their franchise

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

Me-n-Ed's goes out for a beer ... or 26

June 20, 2017

Me-n-Ed's Pizzeria opened a new brew-centric brand this June called Me-n-Ed's On Tap in Bakersfield, California, complete with a self-pour tap system…

A 3-way comparison: Chipotle, Panera, Shake Shack Q1 SSSG

June 16, 2017

For restaurateurs, the three letters of SSSG (i.e., same-store sales growth) might as well be dollar signs. The statistic is key because it shows revenue…

Oath pledges growth and good farm practices

June 14, 2017

Oath Craft Pizza said it's raised $7 million in a series B funding round led by Boston-based venture capital firm Breakaway Venture, bringing the total raised…