Leveraging Reviews and Sentiment Data to Build a Better Customer Experience

Your customers’ reviews are telling you exactly what they want. They’re your go-to source of information on how your customer experience (CX) stacks up. Review…

Presented by FastCasual.com

The Many Benefits Of The Star Empower Program

The Star Empower Program helps channel partners boost profit while offering top-of-the-line POS solutions for today’s market.

Report: Gen Zs favor QSRs, especially fast casual

September 16, 2022

Older Gen Zs, ranging in age from 18 to 24, favor taste and the definition of value when dining out, preferring QSRs, particularly fast casual, according to a…

Restaurant customers want more deals, drive-thru visits remain strong

September 16, 2022

Restaurant customers are seeking out deals and mobile app offers, with three in four looking for discounts more often due to increasing menu prices, and two in…

How to Improve Teamwork in Your Restaurant

Teamwork is vital to increasing efficiency in restaurants. The more your team works together, the more efficient they will be, and the more revenue your…

Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Connect Media

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

6 Tips to Improve Restaurant Efficiency

At the end of 2021, there were 14.5 million people working in the restaurant industry. While this is still 1 million less than the industry’s pre-pandemic…

A Look at Restaurant Food Labeling: What are Food Labels & Why Do We Need Them?

Did you know, that in 1850, President Zachary Taylor consumed contaminated food at a fundraising event, which ultimately led to his death? In this blog post…

How to Create a Food-Safety-First Culture and Always be Audit Ready

Did you know September is national food safety education month? Here are some tips to help you create an operational culture focused on food safety in your…

5 advantages of POS automation

Automation has become a critical element of a restaurant’s recipe for success. After all, the less time a manager spends manually crunching numbers, pulling…

The Future Of The Hospitality Industry Is Connected

Make sure your business has all it needs to compete because the future of the hospitality industry is cloud-based and connected.

Lower-income households cutting back on restaurant outings

August 22, 2022

Lower-income households are shifting dining habits, likely due to food inflation and a need to reduce food spend, and reducing restaurant visit activity.

Chipotle vs. Panera: How QSRs adapt to generational differences in dining behaviors with unique strategies

Restaurants have adapted to massive shifts in consumer behavior in recent years, but those changes also include generational differences. Across all the top…

A&W Teams Up with Jolt to Streamline Operations

A&W Restaurants has partnered with Jolt Software, the leader in digital food safety and operations execution software, for checklist, employee communication…

Blaze Pizza CEO: Pizzaverse tech still growing, staffing can be addressed

by Mandy Wolf Detwiler — Editor, Connect Media

During the Pizza Leadership Virtual Summit, Blaze Pizza CEO Mandy Shaw addressed the rise in technology and current staffing challenges.

Inflation, higher menu prices dampen restaurant visit activity

August 3, 2022

Consumers cut back on restaurant visits in the second quarter with physical and online restaurant traffic declining by 2% compared to the same quarter in 2021.

Near Restaurant Report Unveils How Consumer Behavior Has Shifted Post-Pandemic/ How Restaurants Can Evolve

The New World of Consumer Behavior: Restaurants 2022 report highlights significant shifts in consumer behavior from the onset of the pandemic to today…

5 ways engaging restaurant entertainment can save money, strengthen the bottom line

Digital signage has emerged as an important technological tool in a restaurant’s ability to engage customers. As the solutions continue to evolve, the screens…

Presented by FastCasual.com

Dine-in not regaining popularity, take-out gains steam

July 20, 2022

Despite the fact all restaurants are completely open for dine-in, after two years of closures and restrictions due to the COVID-19 pandemic, the number of…

Skykit Survey: Sharing Data Dashboards Broadly with Employees is Challenging, but Reaps Big Rewards

Skykit, a leader in digital signage and workplace experience solutions, today announced the findings of its first ever State of Data Visualization report…