Fast Casual Nation
The $21B kiosk boom: How AI is transforming restaurant profits
July 25, 2025
The self-service kiosk industry is exploding from $12 billion to $21 billion by 2027, and Don McCoole from Infi USA reveals how restaurants are seeing 40% sales increases through AI-powered upselling.
From food trucks to major chains, kiosks are solving labor shortages, boosting average tickets by 20-30%, and delivering ROI in just 4-5 days. Discover why Gen Z prefers kiosks, how one location doubled tips from 8% to 14%, and the game-changing technology that's transforming customer engagement across QSRs, fast casuals and beyond.
This episode brought to you by: INFI — Self-ordering made simple.
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INFI helps restaurants, fast casual brands, and QSRs drive bigger tickets and happier guests. Our AI-powered ordering platform increases average order value with smart, natural upsells, improves accuracy, and keeps the experience seamless. We don’t just install tech—we partner with you to sell more, stress less, and grow long term.
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