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Thanx partners with Bite to enhance QSR, fast casual restaurant experience

Photo: Thanx

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR restaurants, according to a press release. The partnership aims to streamline the ordering process and enhance guest experience by integrating loyalty programs into the kiosk ordering flow.

"We recognize the growing importance of self-service kiosks in the quick service and fast casual restaurant industry," Zach Goldstein, CEO of Thanx, said in the release. "Our partnership with Bite allows us to provide merchants with a solution that not only enhances operational efficiency but also ensures that loyalty programs remain central to the customer experience at every guest touchpoint."

Bite built a connection to Thanx's loyalty platform to give customers access to their rewards and benefits directly from the self-ordering kiosks: guests build their order in the kiosk, input their loyalty account information and immediately see any available rewards.