News

McAlister’s Deli pairs with Monkey Media

July 20, 2010

MonkeyMedia Software, a provider of web-based operations solutions for the foodservice industry, has announced that McAlister's Deli has selected MonkeyCatering and MonkeyOnlineOrdering to enable end-to-end visibility and control over the company’s catering business.

To support its growing catering business, McAlister’s needed a dedicated solution that would give more visibility into its catering operations and help its locations carefully and efficiently manage each step of the process, according to a company statement. MonkeyCatering and MonkeyOnlineOrdering will easily integrate into McAlister’s existing IT infrastructure, allowing the restaurant chain to benefit from real-time reporting. Additionally, the restaurants will gain insight into business intelligence, including up-to-date sales figures, customer ordering behavior, promotional performance and other important data.

MonkeyCatering and MonkeyOnlineOrdering also will empower McAlister’s catering teams with:

• Comprehensive order and account management;
• End-to-end production and delivery management;
• Accounting integration; and
• Integrated sales and marketing tools that will help drive more catering sales.

“MonkeyMedia Software was the only company that had everything we were looking for – from analytics and reporting to order production and delivery management,” said Randy White, vice president of IT, McAlister's Deli. “It's important to us that MonkeyMedia Software is not just a software provider; the company was founded by restaurant industry veterans who really understand the catering business, specifically in multi-unit restaurant environments.”