Design Tips for Online Ordering Sites

Design Tips for Online Ordering Sites

Offering the ability for customers to order online can help increase sales, but how those sites are designed can have a major impact on their effectiveness.

Type: White Paper

Sponsor: DineEngine


Building A Better Guest Experience and Maximizing Revenue With Self-Service Kiosks

Building A Better Guest Experience and Maximizing Revenue With Self-Service Kiosks

Self-service kiosks enhance the customer experience in restaurants by cutting down wait times and providing an efficient, secure transaction process. 

Type: White Paper

Sponsor: Appetize Technologies Inc.


Questions To Ask When Switching To A New Point Of Sale Solution

Questions To Ask When Switching To A New Point Of Sale Solution

It's crucial for any business owner to ask tough questions about their current processes and needs when implementing a new point of sale system.

Type: White Paper

Sponsor: Appetize Technologies Inc.


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FEATURES


3 mobile marketing campaigns that will send your traffic blasting off

3 mobile marketing campaigns that will send your traffic blasting off

One expert discusses three types of blasts that can help restaurants maximize customer outreach.

Cowboy Chicken, Newk's, La Madeleine execs dissect the many faces of mobile payments

Cowboy Chicken, Newk's, La Madeleine execs dissect the many faces of mobile payments

The adoption rate of mobile payments is rising as customers become more comfortable with the technology. Restaurants that haven't jumped on the payments bandwagon can still find a seat but should understand that the technology is always changing.




Quiznos VP: 'Big data key to growing brand'

Quiznos VP: 'Big data key to growing brand'

Big data is where it's at when it comes to must-have marketing technology, said Chris Ruszkowski, VP of marketing for Quizno's.




Restaurateurs: 'Don’t hesitate to offer mobile payments'

Restaurateurs: 'Don’t hesitate to offer mobile payments'

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the Fast Casual Executive Summit drew an overflow audience.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Kill your homepage: Why your website isn't driving sales, traffic

Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile order ahead is becoming “table stakes” in the Quick Serve Restaurant (QSR) industry and for a good reason. Brands are investing in technology to enable mobile order ahead because customers that use the technology spend more.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

10 things to avoid when launching a mobile app

10 things to avoid when launching a mobile app

Balance Grille's journey to find a working mobile app inspired its founders to create a list of 10 mistakes to avoid when creating a mobile app.

5 ways to get your customers to download your app

5 ways to get your customers to download your app

Just having an app is not enough to get people to download and use it. You will actively have to work at increasing downloads and keeping your app top of mind.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Restaurants realizing importance of mobile payments and loyalty

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Making mobile ordering your friend

Making mobile ordering your friend

Mobile ordering is becoming a more prevalent channel that guests choose to interact with your restaurant for off-premise orders. Mobile promises to increase revenue and make the guest’s experience faster and more convenient.

Restaurants lead the charge for the cashless future

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

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Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.

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