Choosing the Right Self-Order Kiosk Software for Restaurants

Choosing the Right Self-Order Kiosk Software for Restaurants

Most articles and papers written about self-order kiosks focus on kiosk hardware. As such, they tend to gloss over important points that can only be addressed by the software.

Type: White Paper

Sponsor: ADUSA, Inc.


Mobile Ordering and the Evolution of Customer Convenience

Mobile Ordering and the Evolution of Customer Convenience

The combination of new mobile ordering methods and the tried-and-true drive-thru is sparking a change in the way fast casual restaurants serve their carryout customers.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Integration of Self-Order Kiosks and POS in Restaurants

Integration of Self-Order Kiosks and POS in Restaurants

Self-Ordering Kiosks are becoming more popular in Quick Service and Fast Casual restaurants. Beyond the kiosk, the mission-critical system that these companies all have in common is of course their Point of Sale.

Type: White Paper

Sponsor: ADUSA, Inc.


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Restaurateurs: 'Don’t hesitate to offer mobile payments'

Restaurateurs: 'Don’t hesitate to offer mobile payments'

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the Fast Casual Executive Summit drew an overflow audience.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Kill your homepage: Why your website isn't driving sales, traffic

Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile Order Ahead and Digital Signage: Friend or Foe?

Mobile order ahead is becoming “table stakes” in the Quick Serve Restaurant (QSR) industry and for a good reason. Brands are investing in technology to enable mobile order ahead because customers that use the technology spend more.

In pictures: Global restaurant execs in London: Part 1

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

10 things to avoid when launching a mobile app

10 things to avoid when launching a mobile app

Balance Grille's journey to find a working mobile app inspired its founders to create a list of 10 mistakes to avoid when creating a mobile app.

5 ways to get your customers to download your app

5 ways to get your customers to download your app

Just having an app is not enough to get people to download and use it. You will actively have to work at increasing downloads and keeping your app top of mind.

NRA 2017 in photos: Editors share top highlights

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Restaurants realizing importance of mobile payments and loyalty

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

Making mobile ordering your friend

Making mobile ordering your friend

Mobile ordering is becoming a more prevalent channel that guests choose to interact with your restaurant for off-premise orders. Mobile promises to increase revenue and make the guest’s experience faster and more convenient.

Restaurants lead the charge for the cashless future

Restaurants lead the charge for the cashless future

Although mobile payments are convenient for both employees and customers, transitioning to a cashless operation also presents a new set of challenges.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

Starbucks to create 240K jobs

Starbucks to create 240K jobs

The chain is on target to create more than 240,000 jobs globally —  68,000 in the U.S. — by opening 12,000 stores globally and 3,400 new stores in the U.S. by 2021. Jobs were just one of the many topics Starbucks execs addressed during today's shareholders meeting, however.

3 ways to reach Millennials

3 ways to reach Millennials

Are you capitalizing on the fact that Millennials check their phones up to 43 times a day, and nearly half think brands should offer loyalty programs and allow mobile payments through mobile? If not, now is the time to reel them in and foster loyalty that lasts.

How self-serve kiosks can rescue corporate dining — part 1

How self-serve kiosks can rescue corporate dining — part 1

The self-serve kiosk rewrites the economics of corporate dining.

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Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.

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