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LIVE Webinar: Managing customer relationships– what Which Wich learned on its search for the perfect CRM

Free webinar offers insight from sandwich chain Which Wich regarding implementing a successful customer relationship management strategy.

July 20, 2015

Customer relationship management is no easy task, and there’s no end to making it better and enhancing engagement with clients and customers.

That’s exactly why an upcoming free webinar, hosted by Retail Customer Experience and sponsored by Paytronix Systems, presents a great opportunity to gain needed knowledge, expertise and the opportunity to ask experts specific questions that will help you in your CRM role, said Judy Mottl, editor of RetailCustomerExperience.com. Attendees can click hereto register for the event.

The webinar, "Managing customer relationshipsn — What Which Wich learned on its search for the perfect CRM," from 2  to 3 p.m. EST, July 30, will feature Which Wich Vice President of Marketing James Park sharing what the fast casual sandwhich chain learned on its quest for perfect CRM and managing customer relationships.

"Park will share the important attributes needed to pick a winning partner for your chain," Mottl said. "Park’s marketing and operations experiences have given him a blended perspective of what a vendor has to bring to the table. From reliability to agility and everything in between, he’ll share his recent experience in assessing vendor options."

Jim McLoughlin, head of sales for Paytronix, a provider of reward program solutions to more than 250 restaurants, will also share insightful advice gained from CRM experiences.

During the one-hour event, attendees will learn:

• What you need to get to market agility
• How to measure the business impact of the project
• And the top three critical path items.