Pokeworks names 1st female CEO

August 30, 2023

Pokeworks' former CFO Regina Cheung is now CEO, replacing Steve Heeley, who held the role since August 2021. "I like to think of myself as a servant leader…

Interactive Customer Experience Summit panel to discuss common drive-thru issues

August 30, 2023

As the food service industry navigates a landscape increasingly defined by speed and convenience, a panel session at the Interactive Customer Experience…

Visa, Mastercard set to raise credit card fees

August 30, 2023

Visa and Mastercard are planning to raise fees merchants pay when accepting credit cards, according to a report in The Wall Street Journal carried by msn.com.

Dave's Hot Chicken cofounder, president keynoting Interactive Customer Experience Summit

August 30, 2023

Attendees of the Interactive Customer Experience Summit will hear how Dave's Hot Chicken, which was born in 2018 but topped the 2023 Fast Casual Top 100 Movers…

Clean Eatz covering franchise fee for future cafe

August 29, 2023

Clean Eatz, a healthy fast casual restaurant and online meal plan company, is giving a franchisee the chance to lead a cafe with corporate covering the $50,00…

ConverseNow intros AI ordering

August 29, 2023

ConverseNow, an AI technology platform for restaurants, has released its latest virtual ordering assistant, powered by OpenAI's ChatGPT and Google's Bard. With…

Chipotle recruiting 7K workers via social media

August 29, 2023

With fall being the start of the Chipotle Mexican Grill's second-busiest season combined with the opening of over 250 restaurant this year, Chipotle is using…

SoundHound, ChowNow answering the (restaurant) call

August 29, 2023

SoundHound AI, a provider of voice artificial intelligence, is joining forces with ChowNow, an online ordering and marketing platform, to allow restaurants to…

Cousins Subs remodels Madison-based store

August 28, 2023

After a remodel, Cousins Subs is re-opening it store at 3715 E. Washington Ave., in Madison, Wisconsin. The 2,200 square-foot restaurant is corporately owned…

Honeygrow opens 3 locations

August 28, 2023

Honeygrow, a Philadelphia-based fast casual restaurant known for made-to-order stir-fry, salads and honeybars, recently opened three locations within two weeks…

Craveworthy hires VP of digital technology

August 28, 2023

Craveworthy Brands, the parent company of Wing It On, The Budlong, Krafted Burger + Tap, Genghis Grill, BD's Mongolian Grill and Flat Top Grill, has hired…

FastCasual accepting nominations for 2024 Brands to Watch

by Cherryh Cansler — Editor, FastCasual.com

August 28, 2023

Just a few months ago, we celebrated the annual 2023 Fast Casual Top 100 Movers & Shakers, which recognizes the industry's most innovative companies…

DoorDash introduces AI, agent-powered voice-ordering solution

August 28, 2023

DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The…

Former Kitchen United CEO takes lead role at Dog Haus

August 28, 2023

Former Kitchen United CEO Michael Montagano will become the first CEO of Dog Haus, where he has served on the Board of Directors for the past three years and…

Capital Tacos taking New Jersey

August 25, 2023

Florida-based Capital Tacos is opening in Middlesex County, New Jersey after securing its first franchise agreement with brothers Parth and Yash Pate for the…

Sweetgreen hires 2 former Chipotle execs

August 25, 2023

Los Angeles-based Sweetgreen has added two people to the leadership team — Chad Brauze as head of culinary, and Michael Kotick, as VP and head of marketing.

Swig developing 250 units

August 24, 2023

Swig, which launched multi-unit franchising six months ago, has signed 250 franchise units across seven emerging markets — Florida, North Carolina, South…

Hat Creek Burger selling beef only from Baseball Hall of Famer Nolan Ryan's company

August 24, 2023

Hat Creek Burger Co, an Austin-based restaurant with 26 locations, is now selling beef only from Goodstock by Nolan Ryan, a division of Nolan Ryan Brands…

Shipley Do-Nuts eyeing Midwest expansion

August 23, 2023

Shipley Do-Nuts, which has 340 locations in 12 states, has opened franchise development opportunities in Indiana, Kansas, Kentucky, Missouri and Ohio and is…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…