CIO of Capriotti's recognized by International Franchise Association

February 19, 2013

Jason Smylie, Capriotti's Sandwich Shop's VP, CIO and CMO, received his Certified Franchise Executive designation this week by the Institute of Certified…

Free webinar: Is your mobile app making you more money?

February 19, 2013

Mobile apps can be used to reduce costs and increase revenues while delivering insight into how customers behave, but just having any mobile app isn't enough.

NAPICS '13: Is 'better pizza' the next fast casual category?

by Alicia Kelso — Editor, QSRWeb.com

The keynote presentation at The North American Pizza and Ice Cream Show in Columbus, Ohio, focused on trends in pizza and ice cream.

Video: MMF adds security feature to cash registers

February 19, 2013

MMF recently rolled out a new Advantage line for cash registers that includes extra storage for coin rolls and other iteams, and a hidden compartment for…

Video: Direct Source introduces Hardware-as-a-Service plan

February 19, 2013

With tablet and mobile technology constantly changing, retail and restaurant operators face a risk in their investments, as five years from now, their…

Report: 140M U.S. consumers connected to a restaurant brand on social media

February 19, 2013

The Restaurant Social Media Index (RSMI) recently reported that 139.3 million unique U.S. consumers are connected to at least one restaurant brand on social…

'Live Consciously:' Panera intros new platform to express brand values, purpose, culture

February 19, 2013

Panera Bread Company has unveiled a new initiative — Live Consciously — to express its brand values, purpose and culture.

Jersey Mike's founder named IFA's Entrepreneur of the Year

February 19, 2013

The award recognizes an individual who is 'currently building a successful business venture, exemplifies the entrepreneurial spirit that franchising represents…

Starbucks doubling Asia Pacific staff

February 19, 2013

Starbucks Corp. plans to have about 40,000 employees in the Asia Pacific region five years from now, which would double its workforce in the area, according to…

Video: Star's new mobile printer helps with line busting

February 19, 2013

Star's Jon Levin explained to Cherryh Butler, editor of Fastcasual.com, how its new series of mobile printers can help restaurant staff quickly checkout and…

Video: Restaurants can use Elo's new tablet to speed up operations

February 19, 2013

Elo Touch Solutions showcased its new mobile tablet solution and 70-inch digital signage solution at the recent NRF Show in New York City.

Video: Expert on Millennials shares tips on how to reach them

by Cherryh Cansler — Editor, FastCasual.com

Millennials want to co-create your product and share it with their friends.

The minimum wage debate

by Ed Zimmerman — President, pizza.com

When government policies lead to reduced employment and motivation, everyone loses.

Manager's Red Book technology suite goes online

February 18, 2013

Red Book Solutions announced today at the International Franchise Association Convention in Las Vegas that, as part of the new technology suite brought…

Lobster and Seafood Sub returns to Quiznos for limited time

February 18, 2013

Quiznos is bringing back a fan favorite for Lenten season. The Lobster & Seafood Salad Sub and the Lobster & Seafood Salad are now available for a…

Millions showing Snapfinger's mobile app some love

February 18, 2013

For the past eight years, Valentine's Day has been the busiest day of the year for mobile takeout and delivery orders, according to Snapfinger, a mobile…

Burger 21 growing across East Coast

February 18, 2013

Burger 21, founded by the owners of The Melting Pot Restaurants Inc., has signed two new franchise deals for the territories of Albany, N.Y., and Sarasota…

3 ways to keeping customers loyal in the off-season

The real goal in implementing loyalty strategies is to transition satisfied customers into passionate brand advocates.

Social media and your POS: The search for Bigfoot

by Nate Riggs — CEO / Owner, NR Media Group

One of the biggest challenges I faced as a restaurant marketer during my time at a family dining chain centered around three very simple, but very important…

Applebee's fast casual test a success in KC

February 15, 2013

Kansas City, Mo.-based Applebee's seems to be fully embracing the fast casual concept. The express lunch service it introduced at one location last summer was…