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News & Media

Why training is first step in enhancing customer experience

by Cherryh Cansler — Editor, FastCasual.com

Technology is simply a tool to help a team member better serve and connect with a customer, which can only happen if the employee is well trained in every…

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Fighting pesticides, pathogens, other brand-crushing problems

by S.A. Whitehead — Food Editor, Net World Media Group

Produce is at the heart of most food borne illnesses attributed to restaurants, according to national statistics. What are your procedures for cleaning produce…

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300 million Keurig Dunkin' Donuts coffee pods sold ... and counting

July 20, 2016

Consumers are drinking quite a bit of Dunkin' Donuts coffee these days. In the year since the company launched K-Cup pods in partnership with Keurig, consumers…

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More please! Hungry American business people increase spending on food

by S.A. Whitehead — Food Editor, Net World Media Group

American workers are clearly hungry. And today, another report from the business dining sector shows just how ravenous we are when we're on the road or just…

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Jamba Juice hires new chief marketer

July 20, 2016

Jamba Juice announced in a company press release that Rachel Phillips-Luther will be the company's new chief marketing officer, beginning Aug. 9. She formerly…

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Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

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A new restaurant guide with all the EGGS-tras

July 19, 2016

Just in time to meet the growing demand for cage-free, hormone-free, antibiotic-free eggs, the American Egg Board cracks open a new online buyer's guide that…

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Jimmy's Egg announces 52 new restaurants in 6 states

July 19, 2016

Jimmy's Egg announced the signing of six new development agreements for 52 new restaurants to be built in three existing and three new markets. The states…

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Lenny's Subs chooses ParTech as POS provider

July 19, 2016

ParTech announced that Lenny's Subs chose the company's Brink POS software as the POS solution for all of its 105 locations.

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Noodles & Company taps operations veteran as COO

July 19, 2016

Noodles & Company has tapped Victor Heutz as chief operations officer. Heutz has extensive experience in operations and franchise growth, most recently…

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Early bird gets the worm: Top 5 reasons to meet us in Cali for Fast Cas Exec Summit

by Cherryh Cansler — Editor, FastCasual.com

Although our 11th annual Fast Casual Executive Summit isn't until Oct. 9-11, you can get in at $595 as opposed to the regular price of $795 if you register by…

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What are ya' drinking? New technology gives more accurate answer than ever

July 19, 2016

Beverage dispensing company Lancer has partnered with beverage data company Weissberger to create a platform that turns Lancer fountain dispensing machines…

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Why the streets outside Los Angeles are suddenly bleeding pink ...

by S.A. Whitehead — Food Editor, Net World Media Group

Irvine, California says "Hello Kitty" to Sanrio's first U.S. cafe. The company wants its famous kitty to take a bite of the U.S. food service market.

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Tijuana Flats announces new CEO

July 19, 2016

Tijuana Flats announced Larry Ryback as its new CEO in a company press release. He will report to Steven Flyer, the company's board chairman.

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New report predicts the road ahead for food service market

by S.A. Whitehead — Food Editor, Net World Media Group

A new analysis of the food service industry by Technavio shows that over the next four years the food service industry will grow almost 3½ percent overall…

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Mason's Famous Lobster Rolls diving into franchising

by Matthew Harper — Intern, Networld Media Group

In a world where innovation can be rare, Mason’s Famous Lobster Rolls is on the cusp of a growing market where the sky — well, the sea — is the limit.

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The Frantz brothers open new Omaha Potbelly location

July 18, 2016

Potbelly Sandwich Shop is opening its third location in Omaha, Nebraska in mid-October in Papillion.

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Oracle Hospitality unveils new POS and hospitality platform

July 18, 2016

Oracle Hospitality announced an upgraded release of Oracle Hospitality Simphony Cloud Service in a company press report. The new Oracle Hospitality POS and…

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Juice It Up! squeezes into nontraditional units

July 18, 2016

Juice It Up! raw juice and smoothie concept has announced its ninth nontraditional unit, located inside an LA Fitness facility in Arlington, Texas. This is the…

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Tropical Smoothie Cafe swings into new locations, unprecedented growth

July 18, 2016

Tropical Smoothie Cafe enjoyed a 6.4 percent increase in same-store sales, as well as 80 signed franchise agreements, in the first half of 2016.

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