News & Media
16 Handles debuts prototype in Florida
June 19, 2023
New York City-based 16 Handles kicked off expansion outside its home market last month with an opening in Naples, Florida, featuring a design upgrade with…
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Voice ordering at the self-service kiosk? Coming right up
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…
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Roll-Em-Up Taquitos elevates CX via digital feedback platform
June 19, 2023
Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…
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Costa Vida hires former Brinker exec as EVP of strategic growth
June 19, 2023
Costa Vida Fresh Mexican Grill has hired Wade Allen, the former SVP and chief digital officer at Brinker International, as EVP of strategic growth.
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Bb.q Chicken opens 40th location
June 19, 2023
Bb.q Chicken, which serves Korean chicken, opened its 40th location last week in West Hollywood at 8000 Sunset Blvd.
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Capital Tacos adds food trucks to franchise options
June 19, 2023
Capital Tacos is adding food trucks and food trailers to its franchise opportunities.
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Bonchon signs 19 US locations in 2023
June 16, 2023
Bonchon, which serves Korean fried chicken from 400 units globally and 122 U.S. locations, has signed three agreements to open three stores each in…
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Revenge dining: What's loyalty got to do with it?
by David Werner — Vice President of Product Marketing, HungerRush
Dave Werner, VP of Product Marketing at HungerRush, describes how restaurants can capitalize on revenge dining by investing in personalized customer engagement.
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Salata promotes VP to president
June 16, 2023
Salata Salad Kitchen has promoted its former vice president of operations, Michele Maerz, to president, replacing Michelle Bythewood, who stepped into the role…
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Ziggi's Coffee lands 18-pack deal
June 15, 2023
Colorado-based Ziggi's Coffee has signed a deal to bring 18 units to Illinois, Kentucky and Indiana.
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Dissecting the numbers behind Cava's IPO
by Ezra Carmel — Content Writer, Placer.ai
Ezra Carmel dives into the location analytics behind Cava's growth in a turbulent economic climate.
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Organic fast casual concept opening in Southern California
June 15, 2023
Amy's Drive Thru, an organic and vegetarian concept, is opening its fifth location. The store, in Thousand Oaks, California, marks its first restaurant in…
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Cava going public
June 15, 2023
Washingon, D.C.-based Cava Group Inc., a 260-unit Mediterranean fast casual brand, is making its debut Thursday on the New York Stock Exchange, pricing 14.4…
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MOD Pizza revises rewards program
June 15, 2023
MOD Pizza has updated its rewards program. MOD SuperFast Rewards. The changes allow users to start earning rewards at 50 points, offers a wider choice of…
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Smashburger makes Utah expansion plans
June 15, 2023
Smashburger has inked an agreement to expand its footprint in Utah, bringing five locations to Salt Lake City. Leading the expansion is multi-unit franchisee…
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Goodcents expanding with 10-unit deal
June 15, 2023
Kansas-based Goodcents will grow its presence in Omaha next year thanks to a 10-unit deal signed by franchisees Will and Gina Gregalunas, who operate a…
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Huey Magoo's launches Ohio location
June 15, 2023
Huey Magoo's opened this week in Marysville, Ohio, marking its 49th restaurant spanning nine states.
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Juice It Up franchisee adding 6 units to portfolio
June 15, 2023
Juice It Up has signed a six-unit agreement for Los Angeles County with BMB Foods Inc., which owns three other Juice It Up locations in California's Inland…
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Study: Diners blame staffing shortages, environment for increased wait times, order inaccuracies
June 13, 2023
Restaurant diners are blaming a diminishing customer experience on labor shortages which, in turn, lead to increased wait times, order inaccuracies and…
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SpotOn debuts wait time feature to jump-start order process
June 13, 2023
SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…
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