The power of a FIRST impression

by Don Fox — CEO, Firehouse of America

Back in June, I wrote about the power of a last impression, and how a customer's most recent experience can undermine years of positive impressions about a…

It's easy being green: How to make your restaurant eco-friendlier

Restaurants embracing the green movement may have an easier time staying in the black.

Top 100: OinkAdoodleMoo No. 60

by

August 30, 2011

60. OinkAdoodleMoo

Top 100: OinkADoodleMoo No. 60

August 30, 2011

60. OinkADoodleMoo

Jamba Juice opens new stores

August 30, 2011

Jamba Juice is now open in West Valley City, Utah. Franchisees, Daljit and Pam Hundal and Jason and Tara Lindstrom, all principals of Utah's largest Jamba…

Top 100: Penn Station East Coast Subs No. 59

August 30, 2011

59. Penn Station East Coast Subs

Top 100: Spicy Pickle Franchising Inc. No. 58

August 30, 2011

58. Spicy Pickle Franchising Inc.

New fast casual concept to melt San Fran

August 30, 2011

Grilled cheese and soup combos are the stars of THE MELT's menu. The new fast casual concept has announced the opening of its first location in San Francisco's…

Bruegger's to make Labor Day labor-free

August 30, 2011

This Labor Day, Bruegger's is making it easier for guests to enjoy an extra-long, work-free weekend. The chain is selling its Big Bagel Bundles throughout the…

Urbanspoon and Zagat form content partnership

August 30, 2011

Urbanspoon, a mobile restaurant app, has signed a content deal with Zagat, provider of user-generated content, as well as restaurant ratings and reviews.

Restaurants gear up for Labor Day as industry outlook softens

August 30, 2011

New research from the National Restaurant Association estimates that 35 percent of American consumers will dine out, takeout or order delivery from a…

Fast casual growth a boon for burger segment

by Alicia Kelso — Editor, QSRWeb.com

Fast casual brands now represent a majority of the Top 75 burger chains in Technomic's new report.

What Visa's EMC annoucement means

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Visa has shaken many U.S. businesses with its latest announcement declaring that it’s moving to EMV chip-based technology, which will replace the magnetic…

Qdoba's Queso Quest rolls out in Chicago

August 29, 2011

Qdoba Mexican Grill has teamed up with Chicago comedian Joey Dundale to launch the Queso Quest in the Windy City.

Boston Market revamps Los Angeles restaurants

August 29, 2011

Boston Market has rolled out changes to its Los Angeles-area restaurants designed to significantly enhance the guest experience.

EVOS Health Kids Lunch Program expands

August 29, 2011

EVOS has announced that it will continue to expand its EVOS Healthy Kids Lunch Program at public and private schools in all of its markets this school year.

Chipotle releases short film to animate sustainable farming

August 29, 2011

As part of its ongoing efforts to promote sustainability, Chipotle Mexican Grill has produced a new stop-motion animated short film called "Back to the Start…

Steve Jobs understood product innovation

by Darrel Suderman — President, Food Technical Consulting

Steve Jobs understood product innovation

Disproving the Top 3 employee tax credit misconceptions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Technology has transformed the process of qualifying employees for tax credits and collecting Uncle Sam’s incentives. What was a manual, red tape-ridden…

Living the dream

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

It was just a day like any other day. It was filled with lots of action, excitement and pressure. The restaurant business is tough, but you love it. Your head…