Cowboy Chicken grows franchise portfolio

November 20, 2012

Cowboy Chicken, the seven-unit Dallas-based fast casual wood-fire rotisserie chicken brand, has opened its newest franchised location in Rayzor Ranch in…

Wingstop makes its Motor City debut

November 20, 2012

Wingstop has made its debut in Michigan, with a new restaurant in the Detroit suburb of Southfield. Several more locations are planned in the Detroit area…

Case study: Automated oil management solution reduces costs, increases safety

By implementing the new system, Wild Wing Cafe reduced annual oil use by almost 14,000 pounds and $150,000.

ComQi shows off Boloco DMBs

Digital signage provider ComQi showcased the digital menu board solution it engineered for fast casual burrito chain Boloco at this year's fall Customer…

Technomic makes 2013 restaurant trend predictions

November 19, 2012

Foodservice research and consulting firm Technomic has released its list of 2013 trend predictions. These insights are based on site visits evaluating the…

Mimi's Cafe offers Thanksgiving meals to go

November 19, 2012

Mimi's Cafe has launched two new holiday to-go offerings — Brunch Feast To-Go and Holiday Sides To-Go, in addition to the Holiday Feast To-Go.

Peet's Coffee & Tea rolls out Holiday Blend

November 19, 2012

Peet's Coffee & Tea's 2012 Holiday Blend coffee and tea are now available in stores and online.

BUBBA burger signs sponsorship deal at motorsport track

November 19, 2012

BUBBA burger has announced a sponsorship agreement with the Circuit of The Americas in Austin, Texas.

Garbanzo opens first Oklahoma City franchise

November 19, 2012

Denver-based Garbanzo Mediterranean Grill is opening its first Oklahoma City, Okla., location at 4130 Northwest Expressway, Suite 106. This will be the…

Hello. We miss you. Won’t you purchase again?

by Jitendra Gupta — Mobile CRM Director, Punchh

Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets…

Is ordering via Facebook catching on - finally?

by Alicia Kelso — Editor, QSRWeb.com

Restaurants are seeing that benefits include speed, consumer convenience and upselling capabilities.

Fast casual chains implement video-based hiring

November 19, 2012

Several restaurant chains are now using JobOn to screen and hire hourly workers for their restaurants. Starbucks, Saladworks, Jamba Juice and Smoothie King…

Top 100: Menu Innovations- Heart healthy

November 19, 2012

No. 4: Heart healthy

Top 100: Menu Innovations - Back-to-scratch cooking

November 18, 2012

No.3 Back-to-scratch cooking

Top 100: Menu Innovations - Veggie burgers

November 18, 2012

No. 5 Veggie burgers

Five tech tools to help treat every customer like a VIP

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Most technologies can help you give exceptional customer service without extraordinary effort.

Firespotter Labs expands restaurant waitlist management app

November 16, 2012

Firespotter Labs has announced the launch of NoshList Premium, an expanded version of its restaurant waitlist management app for iPad. NoshList and NoshList…

Uncle Maddio's expanding Florida footprint

November 16, 2012

Uncle Maddio's Pizza Joint is planning to grow its footprint in the Tampa/Clearwater, Fla., market and recently held a meeting with potential franchisees to…

Lawsuit alleges that Chipotle fails to pay overtime

November 16, 2012

A Chipotle Mexican Grill employee filed a class-action complaint Thursday against the chain alleging that it failed to pay overtime to hundreds of employees.

Study finds high customer support for nutritional disclosure at restaurants

November 16, 2012

Many chains, including Starbucks, Panera and McDonald's, have already begun posting nutritional information on their menus, well ahead of the Affordable Care…