Rubio's taps SMG to collect customer feedback

December 1, 2022

Rubio's Coastal Grill, which has over 150 locations, has tapped Kansas City-based Service Management Group to help improve real-time, prescriptive feedback…

Aloha Poke afloat in Florida

December 1, 2022

Chicago-based Aloha Poke Co. has partnered with husband-and-wife Rody Berotte and Tahnie Danastor to open a store next year in the Fort Lauderdale area.

Costa Vida SynergySuite Case Study

Costa Vida needed a restaurant management system that gave them easy reporting and faster inventory, while having the capability to handle raw food SKUs that…

Presented by SynergySuite

Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

Freddy's heading to Canada

November 30, 2022

Wichita, Kansas-based Freddy's Frozen Custard & Steakburgers has signed a master franchise agreement with North 49 Frozen Custard and Steakburgers to bring…

Smoothie King hires CMO, CPO, CIO

November 30, 2022

Smoothie King has added three executives to its leadership team — Chief Marketing Officer Marianne Radley, Chief Information Officer Juan Salas and Chief…

Teriyaki Madness adding Virginia store

November 30, 2022

Teriyaki Madness is setting up shop next week in the Richmond, Virginia suburb Midlothian, at 14273 Winterview Prkwy. Michael Fleck, who owns River City Diner…

Restaurant gift cards sales dip while dollar figure jumps

November 30, 2022

Overall restaurant gift card sales were down nearly 6.8% for the Thanksgiving holiday weekend compared to 2021, but the average dollar amount loaded per card…

Don’t miss this SSIS session: New Markets for Kiosks

November 30, 2022

Kiosks have been around for decades, but a variety of industries are embracing them now more than ever. Brands and retailers are finding that self-service…

Kneaders' loyalty relaunch increases membership by 50%

November 30, 2022

Kneaders, a Utah-based fast casual bakery and cafe chain, has seen a 50% increase in average weekly enrollment in its loyalty program since its relaunch in…

Australian gelato franchise hits Hawaii

November 30, 2022

Gelatissimo, a 65-unit gelato concept based in Sydney, Australia, is offering American entrepreneurs a scoop of its multi-million-dollar franchise model as it…

Chicken Salad Chick debuting in Chicago

November 30, 2022

Chicken Salad Chick will make its Chicago debut when it opens on Dec. 13 at 220 N. Randall Road in Batavia under the direction of Kim and Garrett Seaman of Fox…

The Habit Burger driving traffic in Washington

November 30, 2022

California-based The Habit Burger Grill is opening a drive-thru location next week in Puyallup, Washington, at 10221 156th St. E.

How former Wall Streeter created a 25-unit smoothie brand

by Cherryh Cansler — Publisher, FastCasual.com

Baya Bar has 25 locations and will double nationally over the next 18 months.

How to reduce in-house calls, increase online orders

November 29, 2022

Labor shortages still plague the restaurant industry post-COVID. The industry is down 750,000 jobs (roughly 6.1% of its workforce) from pre-pandemic levels as…

FAT Brands opens 1st 'tri-branded' unit

November 29, 2022

FAT Brands Inc., which owns 17 restaurant brands, has opened its first tri-branded location — a Fatburger, Buffalo's Express and Hot Dog on a Stick restaurant…

Sweet Paris Creperie making Florida debut

November 29, 2022

Sweet Paris Creperie & Cafe, which serves sweet and savory crepes, waffles, salads and hot drinks, will open its first Florida location under the direction…

Jars opening 2nd Chicago location

November 29, 2022

Jars, a dessert franchise created by celebrity Chef Fabio Viviani, has signed a deal to add a location in its hometown of Chicago.

True Food Kitchen CEO to lead Dutch Bros

November 29, 2022

Dutch Bros Inc. has hired Christine Barone, the former CEO of True Food Kitchen, as president. She'll begin her tenure in Q1 2023 and report to Joth Ricci, who…

From Bakers to Cakers: Why Paris Baguette invests in people

Josh Allen, director of Training and Development at Paris Baguette, discusses how employee growth opportunities are the key to the brand's success.