Shake Shack increasing representation of women, people of color in leadership roles

June 22, 2023

Shake Shack made over 2,600 internal promotions, with 55% going to women and 77% going to people of color in 2022, according to the New York-based chain's…

Chicken Salad Chick opens 2nd Colorado location

June 21, 2023

Chicken Salad Chick opened this week in Colorado Springs, marking its second restaurant in the state and the first for franchise owners Kirsten and David…

Panera swimming into summer

June 21, 2023

Panera Bread has launched a line of swimwear inspired by the mixing and matching style trend to celebrate its "You Pick 2" menu item.

Black Rock Coffee continues Texas expansion

June 21, 2023

Black Rock Coffee Bar, founded in Oregon, is expanding its footprint in Texas with the opening of a store in the Houston area of Spring, Texas. Set to open its…

Bad Ass Coffee hires industry vet as supply ops VP

June 20, 2023

Bad Ass Coffee of Hawaii has hired Chris Webb as VP of supply operations. Mosty recently Web worked for Black Rifle Coffee Company and previously held…

Gong cha president reveals 4 steps to conquering US market

Geoff Henry, president of Gong cha Americas, shares the brand's 4-step strategy to enter the US market.

Piada launches 'Stickscription'

June 20, 2023

Piada Italian Street Food, based in Ohio, has launched Stickscription, a monthly subscription ($6.99) service that allows customers to get a free Piada stick…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

16 Handles debuts prototype in Florida

June 19, 2023

New York City-based 16 Handles kicked off expansion outside its home market last month with an opening in Naples, Florida, featuring a design upgrade with…

Voice ordering at the self-service kiosk? Coming right up

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…

Roll-Em-Up Taquitos elevates CX via digital feedback platform

June 19, 2023

Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…

Costa Vida hires former Brinker exec as EVP of strategic growth

June 19, 2023

Costa Vida Fresh Mexican Grill has hired Wade Allen, the former SVP and chief digital officer at Brinker International, as EVP of strategic growth.

Bb.q Chicken opens 40th location

June 19, 2023

Bb.q Chicken, which serves Korean chicken, opened its 40th location last week in West Hollywood at 8000 Sunset Blvd.

Capital Tacos adds food trucks to franchise options

June 19, 2023

Capital Tacos is adding food trucks and food trailers to its franchise opportunities.

Bonchon signs 19 US locations in 2023

June 16, 2023

Bonchon, which serves Korean fried chicken from 400 units globally and 122 U.S. locations, has signed three agreements to open three stores each in…

Revenge dining: What's loyalty got to do with it?

by David Werner — Vice President of Product Marketing, HungerRush

Dave Werner, VP of Product Marketing at HungerRush, describes how restaurants can capitalize on revenge dining by investing in personalized customer engagement.

Salata promotes VP to president

June 16, 2023

Salata Salad Kitchen has promoted its former vice president of operations, Michele Maerz, to president, replacing Michelle Bythewood, who stepped into the role…

Ziggi's Coffee lands 18-pack deal

June 15, 2023

Colorado-based Ziggi's Coffee has signed a deal to bring 18 units to Illinois, Kentucky and Indiana.

Dissecting the numbers behind Cava's IPO

by Ezra Carmel — Content Writer, Placer.ai

Ezra Carmel dives into the location analytics behind Cava's growth in a turbulent economic climate.

Organic fast casual concept opening in Southern California

June 15, 2023

Amy's Drive Thru, an organic and vegetarian concept, is opening its fifth location. The store, in Thousand Oaks, California, marks its first restaurant in…