News & Media
Au Bon Pain launches rebranding initiative
by Valerie Killifer — senior editor, NetWorld Alliance
June 7, 2011
In conjunction with the acceleration of its national expansion strategy, 318-unit Au Bon Pain is launching a major café remodeling program. Under this…
read nowMore than financials: Market Force webinar to discuss use of customer-focused metrics
June 7, 2011
Speaker Jerry Calabrese, former McDonald's VP of global restaurant measurement, helped drive some of the changes that led to the chain's turnaround over the…
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People Report Summer Camp analysts discuss workforce forecast
by Kim Williams — Reporter, NetWorld Alliance
People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.
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Fast casual success: How Wingstop rose above the competition
by Valerie Killifer — senior editor, NetWorld Alliance
To build a strong ROI, Wingstop executives built in four pillars for success.
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Pizza Executive Summit 2011 to host Chicago Pizza Tour
by Kim Williams — Reporter, NetWorld Alliance
June 6, 2011
Chicago Pizza Tours has partnered with the Pizza Executive Summit 2011, sponsored by NetWorld Alliance and hosted by PizzaMarketplace.com, to offer owners and…
read nowQuiznos launches three new menu items
June 6, 2011
Quiznos has added three new items to its menu lineup, including Quiznos' Pulled Pork Subs, fresh Farmers' Market Salads and whole grain Flatbread Wraps.
read nowNRA: Restaurants to boost summer employment numbers
June 6, 2011
Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…
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Quiznos to enter Florida c-store locations
June 5, 2011
Quiznos has signed an agreement with Hess, the largest independent gasoline-convenience retailer, to open more than 50 Quiznos restaurants inside Hess…
read nowCosta Vida goes gluten-free
June 5, 2011
Costa Vida Restaurants has announced the addition of all new gluten-free menu options. Glutens have been removed from all sauces, dressings, meats and selected…
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The Power of a Last Impression
by Don Fox — CEO, Firehouse of America
Do you like to sit behind a one way mirror and listen to your customers talk passionately about the food that they eat and the brands that they favor...or…
read nowSaladworks CEO honored as CEO Of The Year
June 2, 2011
Saladworks CEO John Scardapane has been chosen as 'Chief Executive Officer Of The Year' by SmartCEO magazine.
read nowStarbucks acquires full ownership of Central, South & Western China locations
June 2, 2011
Starbucks Coffee Company has announced the signing of a contractual agreement with Maxim’s Caterers Ltd., its long-time joint-venture partner in South China…
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USDAs new MyPlate applauded by foodservice organizations
June 2, 2011
The USDA's new MyPlate guideline, unveiled Thursday by First Lady Michelle Obama and Agriculture Secretary Tom Vilsack, has received favorable reactions from…
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What makes a good customer experience?
by Kim Williams — Reporter, NetWorld Alliance
Table visits, secret shopper standards and over-familiarity are troublesome areas.
read nowSlippery when wet A mop bucket mentality
I first noticed the unmistakable sound of a mop bucket being pushed across a tile floor. I glanced over at the shift manager as he rolled the bucket of hot…
read nowBenefits of Smart Inventory Management
Computerizing records, maintaining accuracy and simplifying ordering can save a restaurant time and money.
download nowMoes Southwest Grill launches retail food line
June 1, 2011
Moe’s Southwest Grill has signed an agreement with BJ's Wholesale Club to create a line of retail dips, veggies, appetizers, soups, salsas and salad dressings…
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