Caribou Coffee prefers middle path to sales success

by Valerie Killifer — senior editor, NetWorld Alliance

Caribou Coffee's senior vice president of marketing and product development prefers a slow and steady pace when it comes to brand positioning.

Yogurtland opens in NYC

June 14, 2012

California-based frozen yogurt chain Yogurtland will unveil its first store in the state of New York in late-July/early-August on First Avenue in Manhattan.

Penn Station data breach grows in scope

by Valerie Killifer — senior editor, NetWorld Alliance

The number of Penn Station locations impacted by a data breach first reported in early June has grown from 43 locations to at least 80. Between March and the…

Restaurants serve up a path to success – Part 2

by Nate DaPore — President and CEO, PeopleMatter

Retaining your top talent will grow increasingly difficult as the economy continues to improve and the labor market tightens.

Poll: Hourly employers optimistic about hiring outlook

June 14, 2012

While private employers added a disappointing 82,000 jobs in May, employers that are part of hourly employment network Snagajob, are "optimistic" when asked…

Zoës Kitchen intros new menu items

by Valerie Killifer — senior editor, NetWorld Alliance

June 14, 2012

The launch of Steak Kabobs and Orzo Tabouli Salad marks the first major menu additions for Zoës Kitchen in four years.

Webinar to discuss efficiencies in hiring practices

June 13, 2012

FastCasual.com and Hot Schedules are hosting a joint webinar June 28 to discuss efficiencies in restaurant operators' hiring practices.

Employee hotline – Avoid passing in the no passing zone

Employee Hotlines encourage employees to report incidences when they observe unsafe conditions or inappropriate behavior, and promotes a culture of ethical…

Wingstop names former Pizza Inn leader as CEO

June 13, 2012

The Wingstop Board of Directors has announced that Charles Morrison has been named president and CEO of the company. Morrison replaces James Flynn who becomes…

Tropical Smoothie brings back National Flip Flop Day

June 12, 2012

As summer kicks off, Tropical Smoothie Café is gearing up for their official holiday, National Flip Flop Day, June 15. Each year, the smoothie and sandwich…

I Dream of Falafel offers “Genie in a Basket”

June 12, 2012

Beginning in July, I Dream of Falafel will offer guests its new “Genie in a Basket,” individual picnic baskets that customers can take to the park, to the pool…

Starbucks debuts American-made merchandise

June 12, 2012

Starbucks today debuted its first line of American-made merchandise, including coffee mugs, available in cafes around the country. The line supports Starbucks…

Tom & Eddie's marks 1-year anniversary

June 12, 2012

Tom & Eddie's is celebrating one year since its Deerfield, Ill., restaurant first opened on June 15, 2011.

Planet Smoothie rolls out lemonade smoothies for summer

June 12, 2012

Planet Smoothie has launched "Lemonade Days of Summer" featuring three new lemonade smoothies available through Aug. 5.

The Organic Center joins Jamba Juice's lifestyle initiative

June 12, 2012

Jamba Juice Company announced that The Organic Center has pledged to support Jamba's awareness program, Team Up for a Healthy America.

Commentary: Is the restaurant industry overusing 'innovation?'

by Darrel Suderman — President, Food Technical Consulting

The term 'innovation' has been called 'a chameleon-like word to hide the lack of substance.'

Chipotle hosting two 'Cultivate' festivals

June 11, 2012

Chipotle Mexican Grill has announced the two locations for its Cultivate Food, Ideas & Music Festivals for 2012. Denver, the burrito chain's birthplace…

Fast casuals dominate Forbes' list of up-and-coming chains

June 11, 2012

Forbes' recently published a list of "10 great restaurants you haven't heard of – yet," which included mostly fast casual brands.

Restaurants using iPad kiosks for customer loyalty

June 11, 2012

Tablets are replacing traditional restaurant loyalty cards in a new partnership between FavoriteEats and MokiMobility, a cloud-based mobile device management…

Commentary: NYC soda ban proposal will require a tough fight from restaurants

by Alicia Kelso — Editor, QSRWeb.com

Fifty-three percent of New Yorkers disagree with the proposal, while 42 percent praised the concept.