Costa Coffee considers laying off 1,650

September 4, 2020

Costa Coffee, the U.K. based coffee house chain that has its own coffee vending machine known as Costa Express, will eliminate as many as 1,650 on account of…

Dickey's selling direct-to-consumer butchered meats, pre-cooked sides

September 4, 2020

Dickey's Barbecue Pit is giving fans access to restaurant-quality cuts of meat, premium pre-cooked sides and desserts, unveiling a line-up of retail products…

Fast Casual Top 100 brands share these 3 traits

by Cherryh Cansler — Editor, FastCasual.com

For the past 14 years, FastCasual has recognized the industry's leading brands in its annual Fast Casual Top 100 Movers & Shakers report. Sweetgreen, a…

El Pollo Loco launches loyalty program

September 3, 2020

El Pollo Loco Inc. has launched a loyalty program, Loco Rewards, that allows customers to earn more points and rewards for their favorite menu items …

The Whimsy Cookie Company offering gluten-free option

September 3, 2020

The Whimsy Cookie Company has rolled out a gluten-free version of its signature sugar cookie.

Original ChopShop brings delivery in house

September 3, 2020

Original ChopShop has hired several drivers to deliver orders placed directly through originalchopshop.com or the chain's Original ChopShop Chops loyalty app.

Focus Brands adds 4 execs to leadership team

September 3, 2020

Focus Brands has made four key leadership appointments across its system and at two of its fast casual brands — Moe's Southwest Grill and Schlotzky's. "As we…

BurgerFi inks 30-unit deal

September 3, 2020

BurgerFi International, which has 125 BurgerFi locations spanning 23 states and two countries internationally, has signed deals to open at least 30 units — 1…

ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

I Heart Mac & Cheese coming to New Mexico

September 2, 2020

Florida-based I Heart Mac & Cheese is entering the New Mexico market.

Noodles & Co taps customer experience firm to study guest behavior

September 2, 2020

In an effort to better understand how to serve its customers as the popularity of digital ordering and curbside pickup increases amid the pandemic, Noodles…

Blaze opens Northeast Texas store

September 2, 2020

Blaze Fast-Fire'd Pizza will open Friday in Grand Prairie, Texas. The State Hwy 161 store will offer dine-in, carryout via pick-up or curbside service, as well…

Modern Market reveals redesigned store format

September 1, 2020

Denver-based Modern Market Eatery celebrated the grand opening of its first Fort Collins, Colorado, restaurant Saturday.

Reinforce Social Distancing Measures with Occupancy Counting Technology

Leverage AI-powered video analytics to help automate the counting of people entering and exiting a restaurant. Results display on cloud-based dashboards so you…

Sweet Paris Creperie adding Houston location

September 1, 2020

When Sweet Paris Creperie & Cafe debuted in 2012 in Houston, it fulfilled husband and wife co-founders Allison and Ivan Chavez's dream of bringing the…

Drive-thrus prove to be lifeline for restaurants

September 1, 2020

Drive-thru restaurants have been a lifeline for restaurants during the pandemic, according to The NPD Group, which found that drive-thru restaurant visits…

Jon Taffer taps Compeat to manage back-office operations

September 1, 2020

Jon Taffer has tapped Compeat to manage the accounting, workforce and back-office technology at his fast casual concept, Taffer's Tavern.

Cava giving employees PTO to vote

September 1, 2020

In celebration of National Poll Worker Recruitment Day, (Sept. 1) Cava and Zoes Kitchen are offering free meals to poll workers with proof of badge, which is…

Chicken Salad Chick opening in Tennessee’s Tri-Cities

September 1, 2020

Chicken Salad Chick is expanding in Tennessee with its newest location opening Sept. 15 in Bristol, according to a press release. The restaurant, at 21…

The Habit opens 57th unit

September 1, 2020

The Habit Burger Grill, based in California and acquired by Yum Brands earlier this year, is opening its 57th unit Wednesday at 2365 East Century Blvd. in Los…