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News & Media

The next great restaurant differentiator: Staying 'always on'

by Amir Hudda — CEO, Qu

Jack in the Box, Golden Corral, Dave’s Hot Chicken, Blaze Pizza and Golden Chick didn't miss a beat in October when a massive cloud outage brought parts of…

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Wagamama USA hires Jonathan Rohland to lead culinary operations

November 19, 2025

Wagamama, a pan-Asian restaurant brand, has hired Jonathan Rohland as senior director of culinary operations to oversee menu innovation, culinary operations…

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The Best Work Chat App for Restaurant Owners Who Care About Work-Life Balance

Personal chat apps fuel restaurant staff burnout by blurring work-life boundaries. The solution? A dedicated work chat app where you can silence after-hours…

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With rising costs, restaurants can’t afford to ignore retention

by Tal Clark — CEO, Instant Financial

Replacing a single frontline hourly employee averages $5,684, once you factor in recruiting, onboarding, training and lost productivity.

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Starbucks self-order kiosks arrive in Seoul

November 18, 2025

Starbucks Korea has debuted two self-order kiosks at its Myeong-dong branch in central Seoul.

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The essential insights every Founder needs to scale with clarity, strength and intentionality

Zane Tarence shares perspectives with the speed of someone who has spent decades in the trenches and still wakes up hungry for the next challenge. He moves…

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Panera CEO unveils 'RISE' strategy to change company trajectory

November 18, 2025

Panera Bread CEO Paul Carbone has revealed an ambitious transformation plan, "Panera RISE," in hopes of guiding the company's next phase of growth and…

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Clay Dover leaving Velvet Taco

November 18, 2025

Velvet Taco CEO Clay Dover is leaving Velvet Taco to take on a new opportunity.

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From café to national movement: Clean Eatz Founders on scaling wellness without losing heart

by Mandy Wolf Detwiler — Editor, Networld Media Group

Clean Eatz is a franchise co-founded by Don and Evonne Varady that solves the time vs. health dilemma by offering convenient, macro-balanced meals, from…

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5 ways fast casuals can reduce COGS without sacrificing quality

by chad, Chad Coulter — CEO, Biscuit Belly

Biscuit Belly co-founder and CEO Chad Coulter shares cost-management insights and strategies to help operators protect profitability while maintaining brand…

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How to unlock your inner rock star and inspire your team to greatness

by Jim Knight — Founder & CEO, Knight Speaker

True leadership, or "rock star leadership," moves beyond simple task management to inspire teams by leading with energy, passion, authenticity and a commanding…

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Chicken Salad Chick, Main Squeeze Juice Co, Original ChopShop, Dog Haus leaders talk marketing on a limited dime

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel of fast casual executives shared that maximizing social media ROI with limited budgets is best achieved through deep community involvement, leveraging…

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Why restaurant, retail industries won't support Visa/Mastercard swipe fee settlement

by Cherryh Cansler — Publisher, FastCasual.com

With 85% of cards today tied to rewards programs, almost all would fall under the new ‘premium consumer’ category, leaving restaurants with virtually no choice…

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Chipotle marketing VP reveals strategy to win back Gen Z

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they sit down with Stephanie Perdue, VP of brand marketing at Chipotle Mexican Grill, to…

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Haven Hot Chicken announces franchise expansion, signs 25 commitments

November 13, 2025

After opening its first location four years ago in Connecticut, Haven Hot Chicken is launching a franchise program, signing commitments for over 25 locations…

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Garden Catering to open 9th location

November 13, 2025

Garden Catering, a family-owned chicken nugget chain that has served fans since 1978, is opening next week at the Heights Crossing development in Darien…

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AI technology transforms Shipley Donuts’ online ordering

November 13, 2025

Shipley Do-Nuts has rolled out an online ordering system powered by artificial intelligence from the technology company Saivory, designed to streamline…

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How Starbucks proved that 'free' isn’t everything

by Lila Margalit — Content Writer, Placer.ai

The chain's Bearista launch drove a 37.8% visit spike compared to the chain’s 12-month daily average, with traffic remaining elevated since. Lila Margalit…

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Qu, MarginEdge integrate to give restaurants daily profitability insights

November 12, 2025

Restaurant software providers MarginEdge and Qu have integrated their platforms to give restaurant operators daily, real-time profitability insights powered by…

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Kea AI unveils text-message ordering for restaurants

November 12, 2025

Kea AI, a provider of restaurant Voice AI, has launched Text AI, a conversational messaging feature allowing restaurant guests to interact directly with the…

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