Sweetgreen expands loyalty app offerings

September 26, 2023

Los Angeles-based Sweetgreen is adding a feature to its Sweetpass loyalty program allowing fans to receive exclusive offers and redeem rewards in-store.

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Birdcall expands in Phoenix, offers self-serve kiosks

September 26, 2023

Birdcall, a chicken QSR with 13 locations in Colorado, Arizona and Texas that offers self-order kiosks, recently opened a second Arizona location in Phoenix at…

FAT Brands acquires Smokey Bones for $30M

September 26, 2023

FAT Brands Inc., which owns 17 restaurant brands including Twin Peaks and Fatburger, acquired the Smokey Bones Bar & Fire Grill restaurant chain from an…

Founders of Blaze Pizza, Dog Haus, Wetzel's Pretzels, Gus's BBQ opening taco joint

September 25, 2023

Taco/Social, which serves tacos and a broad selection of tequila-based cocktails, opens Tuesday in the Eagle Rock community of Los Angeles in a…

District Taco enhances loyalty app

September 25, 2023

Washington D.C-based District Taco has launched District Taco Rewards offering customers a tier-based rewards experience with incremental benefits. Users are…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Main Squeeze COO promoted to chief dietitian officer

September 25, 2023

Main Squeeze Juice Co., a juice bar and smoothie franchise based in New Orleans, has promoted COO Julie Canseco to its newly created role of chief dietitian…

Ike’s Love & Sandwiches hires CMO

September 25, 2023

San Francisco-based Ike's Love & Sandwiches has hired Robert Lane, an 11-year veteran of Burger Lounge, as CMO. Prior to his tenure at Burger Lounge, he…

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com

Webinar: How White Castle navigates efficiency through tech

September 22, 2023

In today's fast-paced business landscape, efficiency is paramount, especially for multi-site operations. The integration of technology into these operations…

Dig serving beer, wine at Boston store

September 22, 2023

Dig, a chef-centric eatery based in New York City, is making a few additions to its Kendall Square location in Boston. As the local lead behind the brand's…

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Golden Chick franchisee opening Captain D's restaurant

September 21, 2023

Captain D's is opening in Cedar Hill, Texas, within the Dallas market at 522 East Beltline Road in Cedar Hill. The restaurant is owned and operated by…

Ellianos Coffee expanding in Florida

September 21, 2023

Ellianos Coffee, a southeast-based drive-thru specialty coffee brand, is opening Monday in Gainesville, Florida, and will celebrate with a 2 p.m.

la Madeleine hires former Wingstop exec to lead franchising

September 21, 2023

French-founded and French-owned la Madeleine has appointed Mark Ramage as senior director of franchise development, effective immediately. Ramage has held…

Smalls Sliders reaches 100 units in development

September 21, 2023

Smalls Slider has more than 100 restaurants — called "cans" — under development, according to the press release.

Five Guys, BurgerFI, Papa Johns execs weighing in: 'Embracing AI without Killing Your Budget'

September 21, 2023

Restaurants of all sizes are exploring the use of artificial intelligence to cut labor costs, reduce errors, improve customer satisfaction and enhance the…

Fazoli's adding 2nd Little Rock location

September 20, 2023

Fazoli's has opened its second Little Rock, Arkansas, location at 11410 W. Markham St.

Gordon Food Service Canada names Toast preferred POS partner

September 20, 2023

Gordon Food Service, a Wyoming, Michigan-based warehouse foodservice distributor, has named Toast Inc., provider of a digital platform built for restaurants…