4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Presented by SpeedLine Solutions

Study: Diners blame staffing shortages, environment for increased wait times, order inaccuracies

June 13, 2023

Restaurant diners are blaming a diminishing customer experience on labor shortages which, in turn, lead to increased wait times, order inaccuracies and…

SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

BurgerFi appoints CFO

June 13, 2023

BurgerFi International Inc., owner of fast casual brands BurgerFi and Anthony's Coal Fired Pizza & Wings, has appointed Christopher Jones as CFO. He will…

Bubbakoo's Burritos celebrates 15th anniversary with updated app, loyalty program

June 13, 2023

Bubbakoo's Burritos is celebrating its 15th anniversary with an updated app and loyalty program via Thanx, which will feature three levels of loyalty…

Fast casual PLNT Burger readies self-serve voice-order solution

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice-order…

Gluten-free, AI-powered fast casual cafe opening in Vegas

June 13, 2023

PowerSoul Cafe, a certified gluten-free fast casual chain, is debuting its flagship store in Las Vegas at year's end at W. Warm Springs Road and S. Cimarron…

Dickey's adding to Canada footprint

June 13, 2023

Texas-based Dickey's Barbecue Pit is expanding across Canada this summer with two stores in Alberta. Owner Sajeev Kottackal, and his pit crew, opened a store…

Dirty Dough Cookie Company Selects Hughes for Managed Digital Signage

Fast-growing premium cookie retailer uses digital signage for customer and employee communications

RobotLAB partners with Bear Robotics

June 12, 2023

RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…

Noodles & Company debuts 4 stuffed pasta dishes

June 12, 2023

Noodles & Company has debuted four stuffed pasta dishes in select markets, including Chicago, Colorado Springs and Columbus.

The Melt celebrates Pride with Harvey shake

June 12, 2023

The Melt, a San Francisco-based restaurant known for its MeltBurgers and comfort food, has brought back its Harvey Milk Shake in celebration of Pride Month.

Flame Broiler bolsters leadership team with VP of people

June 12, 2023

Flame Broiler, a Korean-inspired restaurant concept, has appointed Sherry Broesamle as VP of people. In the newly-created position, she will work with the…

Cousins Maine Lobster taps former Wendy's exec to lead development

June 9, 2023

In an effort to grow its food truck and brick-and-mortar business, Cousins Maine Lobster has hired Angela Coppler as head of development. The 14-year veteran…

Island Fin Poke making television debut

June 9, 2023

Island Fin Poke Co. is making a big splash with the launch of its first national TV commercial, created by its agency of record, San Diego-based InnoVision…

Captain D's hires Steve Bailey as director of franchise development

June 9, 2023

Captain D's has named Steve Baily as director of franchise development, according to a press release.

Your Pie brings back Summer Peach Craft Series

June 9, 2023

The Summer Peach Craft Series has returned to fast casual pizza brand Your Pie, according to a press release.

The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

Smashburger names interim president

June 8, 2023

Smashburger has named Jose Miñana Jr. as its interim president. Minana will replace Carl Bachmann upon his departure from the company on June 30, according to…

Ready to scale your restaurant? Ask these 3 questions first

Uday Ahuja, chief investment officer of RSE, whose portfolio includes, Bluestone Lane, Magnolia Bakery, Fuku, Momofuku Orchard, Milk Bar and Drone Racing…