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News & Media

Smoothie King targets St. Louis for franchise growth

April 22, 2013

Smoothie King Franchises Inc. announced it is targeting St. Louis for franchise expansion. To fuel development, Smoothie King is offering candidates 40 percent…

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Drink up: Chipotle now serving margaritas

April 22, 2013

After a successful test run in its Kansas City, Mo., market, Chipotle is adding margaritas to most of its restaurants just in time to celebrate Cinco de Mayo.

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Smashburger headed north with new franchise director

April 22, 2013

Smashburger is ready to expand further into Canada under the leadership of a new director of franchise sales, Audra Wosik.

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Fatburger to open in Lebanon

April 22, 2013

Fatburger has announced its newest location in Beirut, Lebanon. The owner of the newest location, Vetra Investments, LLC, is a hospitality and food service…

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Lipton offers Tea Makeover to boost beverage sales

April 19, 2013

Lipton hopes its new Tea Makeover will make it easier than ever for restaurants — from large chains to small independent brands — to sell and market tea to…

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Starbucks launching lunch

April 19, 2013

After a successful bout with breakfast, Starbucks is diving deeper into the food market with a new selection of Salad Bowls and Deli Sandwiches available all…

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5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

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Innovation: The next CEO performance metric

by Darrel Suderman — President, Food Technical Consulting

There is one simple way to measure the success of true food product innovation — Does it significantly increase shareholder value over a sustainable time…

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Wingstop adds new position to support international development

April 18, 2013

Wingstop recently appointed 20-year restaurant veteran Ted Leovich as VP of International Operations to support the company's international expansion, said…

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Proposed tax break will 'make it easier for restaurant owners to expand'

April 18, 2013

New legislation to promote new construction and retail improvements at restaurants is now on the table. U.S. Senator Bob Casey (D-PA), a member of the Senate…

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Rep. Edwards: Minimum wage increase will lead to stronger middle class

April 18, 2013

The Restaurant Opportunities Centers United's newly formed group of business owners to lobby in support of minimum wage increases met Wednesday with…

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NetWaiter adds two features to online ordering system

April 18, 2013

NetWaiter, a provider of online and mobile restaurant ordering systems, has introduced two new features to its service.

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Celiac foundation, Next Iron Chef contestant plans gluten-free session at NRA Show

April 18, 2013

The National Foundation for Celiac Awareness (NFCA) will address the importance of offering gluten-free options in restaurants and tackle the "Top 8 Myths…

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Inktel named MonkeyMedia Software's first certified industry partner

April 18, 2013

MonkeyMedia Software, a provider of catering solutions for multiunit restaurant operators, has announced the first recipient of its MMS Catering Institute…

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Restaurants brace for busy Mother's Day

April 18, 2013

Restaurant operators had best show their 'A game' on May 12. A new Technomic poll found that more than half of consumers plan to take their moms out to eat…

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Food ordering service begins accepting Bitcoin payments

April 17, 2013

Foodler, an online food ordering service, has started accepting Bitcoins to pay for delivery and takeout orders. The company claims it is the first service to…

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Commentary: Being a restaurant manager is tough enough (in memory of Boston's Krystle Campbell)

Krystle Campbell, age 29, was reportedly a gregarious, gracious and well-liked person who managed a restaurant near Boston.

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Your tolerance for cash shortages – bearable or terrible?

When errors do occur and the cash handling performance is not within established guidelines, the appropriate action should be taken to correct the behavior or…

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Franchising industry experiences growth for third consecutive month

April 17, 2013

The Franchise Business Index (FBI), an index of the economic health of the franchising industry, increased by 0.3 percent in March, boosted by modest…

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