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News & Media From Alicia Kelso

Restaurant groups applaud Senate immigration bill, call for stronger verification

by Alicia Kelso — Editor, QSRWeb.com

Congress is expected to take up immigration reform in July.

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Turning 'Big Data' into big money

by Alicia Kelso — Editor, QSRWeb.com

Concerns remain about how to turn all of that information into actionable items.

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Customers expect mobile engagement

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.

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Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.

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How to navigate back-office technology options

by Alicia Kelso — Editor, QSRWeb.com

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

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NoshList CEO: 'Mobile is about to change everything about restaurants'

by Alicia Kelso — Editor, QSRWeb.com

Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.

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Restaurant execs: Social media requires response, risk taking

by Alicia Kelso — Editor, QSRWeb.com

While likes and followers are important, the key metric is if something is shared.

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Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

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NRA Show '13: Energy-efficient equipment proves its ROI

by Alicia Kelso — Editor, QSRWeb.com

Time-saving, energy-saving and data-mining are the big equipment stars this year.

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NRA Show '13: A handful of menu trends emerge

by Alicia Kelso — Editor, QSRWeb.com

Gluten free, Greek yogurt, beverages and children's nutrition are just some of the show highlights from the food side.

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From the NRA Show floor: Optimism and investment

by Alicia Kelso — Editor, QSRWeb.com

Mobile, digital signage solutions on trend as the technology pavilion continues to grow.

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Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

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Pie Five CEO: Fast casual pizza 'solves a problem for consumers'

by Alicia Kelso — Editor, QSRWeb.com

Exec's intention is to become the "leading, preeminent fast casual brand in the pizza space."

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What every restaurant should know about going gluten-free [Infographic]

by Alicia Kelso — Editor, QSRWeb.com

Gluten-free has proven to be no passing trend; operators can either watch it continue to grow or join in and truly offer something for everyone.

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Executing a charitable program at your restaurant doesn’t have to be hard

by Alicia Kelso — Editor, QSRWeb.com

Philanthropy takes time and patience, but the benefits are tangible for a brand.

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Marketing exec explains why cause marketing is a priority at sub chain

by Alicia Kelso — Editor, QSRWeb.com

Studies show that many consumers seek out dining choices based on an establishment's philanthropic efforts.

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Effective marketing on a shoestring budget

by Alicia Kelso — Editor, QSRWeb.com

People are three to four times more likely to buy from you if they know you.

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Ice cream concept's success comes from constant branding

by Alicia Kelso — Editor, QSRWeb.com

The Comfy Cow founders discuss how they branded, duplicated and expanded their premium ice cream concept during a slow economy.

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Experts warn of impending food price increases

by Alicia Kelso — Editor, QSRWeb.com

Effects of the 2012 summer drought and a possible sequester are expected to contribute to trend.

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How social media can take your brand to the next level

by Alicia Kelso — Editor, QSRWeb.com

Eat Drink Promote founder outlined the Four Pillars of Social Media at NAPICS, said Google+ will be big in five years.

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