Grubhub launches Perks to boost loyalty for major brands

September 5, 2019

Grubhub has launched Perks, an in-app feature that will provide hundreds of millions of dollars in free food to loyal customers. 

Shake Shack CEO convinced digital is the future

by Cherryh Cansler — Editor, FastCasual.com

The company will continue to enhance its digital channels by integrating technology that supports each one and adding guest-spacing functionality on a regular…

Shake Shack chooses Grubhub as delivery partner

August 5, 2019

Shake Shack has tapped Grubhub as its delivery partner, testing the service at a small number of outlets before launching nationally over the next two to three…

Shake Shack getting down in New Orleans

July 18, 2019

Shake Shack is opening its first Louisiana shack Friday in Metairie, a suburb of New Orleans, according to a company press release. Located at 3501 Veterans…

Shake Shack opening in Houston

June 21, 2019

Shake Shack is coming to downtown Houston, opening Tuesday at 702 Main St,, at the corner of Capital and Main Street, according to a press release.

True Food Kitchen hires former Shake Shack exec as chief people officer

June 6, 2019

True Food Kitchen has hired Peggy Rubenzer as chief people officer to lead the brand's human resources and training function. Rubenzer, who served as Shake…

Why Shake Shack's supply chain is stronger than ever

Editor's note: Beating the Supply Chain Blues is an ongoing series that features information about specific brands' supply chains. If your restaurant brand is…

Shake Shack announces growth plans in annual report, adds SVP of People Resources

June 3, 2019

Although it took Shake Shack five years to open its second location, growth is now top of mind and increasing its domestic footprint is its biggest growth…

Shake Shack opening in Essex this week

May 14, 2019

Shake Shack will open a store at intu Lakeside in Essex, U.K., on Thursday, May 16, at 6 p.m.

Will 'Game of Thrones' show up on your menu?

by Cherryh Cansler — Editor, FastCasual.com

Although Shake Shack and Buffalo Wild Wings are gearing up for the return of Game of Thrones with a few Westeros-inspired LTOs, we think a few other brands…

Shake Shack's renovated Covent Garden opening this week

March 26, 2019

The renovated Shake Shack Covent Garden in London will celebrate its 'second' opening on Thursday, March 28.

Shake Shack reports mixed results as labor costs, traffic offset higher sales

February 25, 2019

Shake Shack reported mixed results in the fiscal fourth quarter, as increased sales were offset partially by declining store traffic and increased labor costs…

Shake Shack names board member, creates leadership roles

February 20, 2019

Shake Shack has filled several executive roles and has tapped a ninth board member.

Shake Shack hires former Barkbox exec as CMO

February 11, 2019

Shake Shack has hired Jay Livingston as its CMO, according to an email to FastCasual from Kristyn Clark, senior manager of Shake Shack's Brand communications.

Shake Shack rolls out Chick’n Bites LTO

February 5, 2019

For a limited time Shake Shack customers can enjoy Chick'n Bites, which are available in a six- or 10-piece option.

Shake Shack hitting downtown Houston

January 14, 2019

Shake Shack is opening this summer in downtown Houston, according to a company press release.

Shake Shack opening 4th Houston location

December 18, 2018

The fourth Shake Shack in Houston, Texas will open its doors Dec. 20 in Montrose.

Shake Shack launching national rollout of redesigned mobile app

December 4, 2018

Shake Shack has rolled out web ordering across the nation following a 10-city pilot that enabled users to place orders and skip the line for pick up, according…

Shake Shack misses Q3 earnings expectations

by Cherryh Cansler — Editor, FastCasual.com

November 2, 2018

While some Q3 numbers were up at Shake Shack — revenue grew 26.5 percent and system-wide year-over-year unit growth increased 31 percent — the chain's shares…

Shake Shack tests new web ordering in 10 US markets

October 30, 2018

Shake Shack is testing new web ordering functionality that will let customers bypass lines in 10 markets across the U.S., according to a company spokesperson.