Shake Shack testing plastic-free straws, cutlery

March 3, 2021

In an effort to reduce its carbon footprint, Shake Shack is testing cutlery and straws made from AirCarbon, which has no synthetic plastics, PLA or synthetic…

Shake Shack raising funds to add drive-thrus, digital upgrades

by Cherryh Cansler — Editor, FastCasual.com

March 2, 2021

Shake Shack is borrowing $225 million from private investors to pay for drive-thrus and other new store formats. The New York-based chain is offering $22…

Shake Shack migrating third-party delivery orders to own channels

by Cherryh Cansler — Editor, FastCasual.com

With digital sales accounting for 60% of Shake Shack Q4 sales, the chain is hoping to move third-party delivery orders to its own channels.

Shake Shack collaborating with regional chefs

February 22, 2021

Shake Shack is partnering with well-known chefs and restaurateurs across the U.S. as part of its, "Now Serving: A Collab Series by Shake Shack." The series…

Shake Shack, Freebirds offering PTO for vaccinations

February 4, 2021

In an effort to encourage employees to get COVID-19 vaccinations, NYC-based Shake Shack and Austin's Freebirds World Burrito are offering workers paid time off…

Shake Shack launches Korean-style chicken sandwich

January 5, 2021

Drawing inspiration from South Korean flavors, ingredients and techniques, Shake Shack has added Korean-style fried chicken to the menu. Available through…

Shake Shack boosts pay, doling out bonuses

December 22, 2020

As a thank you to employees, Shake Shack has paid out nearly $6 million in additional pay this year, including a holiday bonus that ranges from $250 to $40…

Shake Shack on the digital track

by Cherryh Cansler — Editor, FastCasual.com

December 16, 2020

Shake Shack is testing delivery in Miami through its app via an exclusive partnership with Uber Eats. The pilot program is the first time Shake Shack has…

Shake Shack reveals what's hot on the menu

September 23, 2020

Shake Shack Culinary guru Mark Rosati reveals that its hot chicken isn't the only spicy choice on the menu.

Shake Shack paying end-of-year bonuses

August 20, 2020

Shake Shack managers will be bringing home a few extra dollars. The chain said Thursday that it was awarding year-end bonuses to team members ranging from $25…

Shake Shack lands in Beijing

August 13, 2020

After making its Chinese debut last year in Shanghai, Shake Shack has opened its second location in the country.

Shake Shack's comeback plans: All-things digital

by Cherryh Cansler — Editor, FastCasual.com

Although Shake Shack shares were down 10% Friday morning after the chain reported Thursday that sales and revenues both dropped nearly 40% during Q2, CEO Randy…

Shake Shack launches virtual camping experience

July 8, 2020

For customers who miss camping, Shake Shack has created Shack Camp, an interactive experience providing supplies needed for six weeks' worth of activities to…

Despite declining sales, Shake Shack resuming growth plans

July 7, 2020

Declining sales caused by COVID-19 and protests forcing some units to temporarily close, are no longer keeping Shake Shack Inc. from developing new locations…

Shake Shack China fires up expansion plans

June 30, 2020

Shake Shack Inc's expansion plans in China are firing up thanks to licensee Maxim's Caterers Ltd. opening a minimum of 15 Shacks in South China by 2030…

Shake Shake names Walker to board amid diversity push

June 22, 2020

Shake Shack Inc. has appointed Tristan Walker to its board of directors. Walker, the founder and CEO of Walker & Company — a maker of health and beauty…

How Shake Shack, Chipotle supporting racial equality

by Cherryh Cansler — Editor, FastCasual.com

June 8, 2020

Chipotle and Shake Shack, two fast casual brands that the industry holds up as leaders, are showing their support for racial equality.

Shake Shack launches 'Shake Shack at Your Shack'

May 12, 2020

Shake Shack is tapping creative agency Circus Maximus to develop a social media initiative in response to changing market conditions.

Shake Shack beats Q1 estimates, warns on beef prices

May 5, 2020

Shake Shack CEO Randy Garutti said that although COVID-19 has rocked the chain, total revenue increased 8% during Q1, which ended March 25. Same-Shack sales…

Potbelly returns $10M from PPP

April 27, 2020

Potbelly Corporation is returning the $10 million it received from the Payroll Protection Program. The company put out a statement Saturday saying that…