Big Chicken dribbling into Arkansas

December 11, 2023

Shaquille O'Neal-owned Big Chicken is opening in Fayetteville, Arkansas, on Jan. 3, at 2190 MLK Blvd., as part of a 40-unit deal with Northwest Arkansas…

Rethinking restaurant customer engagement, loyalty strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…

Big Chicken inspiring kids to learn about space travel

October 18, 2023

Shaquille O'Neal-owned Big Chicken is teaming up with Blue Origin's nonprofit Club for the Future to inspire future generations to learn about space travel.

Interactive Customer Experience Summit panel to discuss common drive-thru issues

August 30, 2023

As the food service industry navigates a landscape increasingly defined by speed and convenience, a panel session at the Interactive Customer Experience…

Big Chicken is pretty big deal in Michigan

August 22, 2023

Big Chicken, a fast casual chicken concept founded by Hall of Famer Shaquille O'Neal, has signed a deal with H&D Group Investments to bring 20 locations to…

Big Chicken adding 3rd Florida location

July 25, 2023

Melbourne, Florida, is the next destination for Big Chicken, founded by basketball Hall of Famer Shaquille O'Neal.

Big Chicken lands in Illinois

July 12, 2023

Shaquille O'Neal-owned Big Chicken has arrived in Illinois, opening last week in Rosemont as the first store of a multi-unit agreement with Chicago-area…

Big Chicken hitting New Jersey

June 27, 2023

Big Chicken, founded by Hall of Famer and New Jersey native, Shaquille O'Neal, is opening six locations in New Jersey, thanks to a deal with franchisees Chad…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

Dave's Hot Chicken named FastCasual's Top 100 Mover & Shaker

2023 is the year of the chicken chain.

Firehouse Subs franchisee adding Big Chicken to portfolio

May 5, 2023

Big Chicken, founded by basketball Hall of Famer Shaquille O'Neal, is opening in Carson City and Minden, Nevada, as part of a six-unit agreement with Damon…

Big Chicken entering Boston

April 27, 2023

Shaquille O'Neal-Owned Big Chicken has signed a multi-unit agreement with Paul Bains and Ryan Corcoran to open six locations in the Boston area.

Big Chicken hitting up Ohio with 36-unit deal

April 25, 2023

Shaquille O'Neal-owned Big Chicken is creating a big presence in Ohio via a 36-unit development agreement with Kurt and Ryan Webb, Trever Einerson and Steve…

Big Chicken franchisee adding to Washington footprint

April 21, 2023

Shaquille O'Neal-owned Big Chicken is expanding in Washington with leases to open stores in Mukilteo and Shoreline, marking the second and third locations for…

Dog Haus, Big Chicken execs talk convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

Shaquille O’Neal-owned Big Chicken opens in Houston

April 5, 2023

Founded by Hall of Famer Shaquille O'Neal, Big Chicken has been making big moves since it first opened its doors in 2018 in Las Vegas. It's now opening this…

Big Chicken makes airport debut in Kansas City

March 1, 2023

Big Chicken, founded by Hall of Famer Shaquille O'Neal, has made its Kansas City debut at the International Airport, thanks to an agreement with OHM Concession…

Big Chicken lands in Baltimore arena

February 28, 2023

Shaquille O'Neal-owned Big Chicken is open at the CFG Bank Arena in Baltimore.

Big Chicken going to 'infinity and beyond'

February 9, 2023

Shaquille O'Neal-Owned Big Chicken is planning to be the first restaurant in space, and is teaming up with Blue Origin, founded in 2000 by Jeff Bezos, to feed…

Workshopping what your guest experience is missing

by Cherryh Cansler — Editor, FastCasual.com

Big Chicken's Sam Stanovich, Dog Haus' CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of…