Blogs

3 reasons why the Starbucks app would fail at your restaurant

by Noah Glass — CEO, Olo

Without mobile ordering, customers only seem to care about mobile payment if you give them free coffee.

Nutritional variances

by Betsy Craig — pres, menutrinfo.com

Have a disclaimer on your menu boards, pamphlets and website that promotes the steps taken to ensure accurate nutritionals.

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How to surprise and delight your loyal customers

by Jitendra Gupta — Mobile CRM Director, Punchh

Customers spend 15-20 percent more when they order online, so reward them for Web orders.

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Summer hiring outlook 2014

by Jason Hamilton — VP of Marketing, Snagajob

Of those planning to hire for the summer, 74 percent expect to have the positions filled by the end of May.

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The personal touch

by Ed Zimmerman — President, pizza.com

If you want to earn the public's trust and their business, you have to be transparent.

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Want to connect with customers? Think mobile first. [infographic]

by James Bickers — Editor, Networld Alliance

Most Americans now own a smartphone and are using them to shop and eat out.

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Five off-premise catering sales tactics every manager should know

by Erle Dardick — CEO, Monkeymedia

The telephone remains an important tool for your brand and you should not be afraid to use it.

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Invasion of the invasivors

by Suzy Badaracco — President, Culinary Tides Inc

Invasivor consumption is motivated by the desire to preserve native plant or animal species, and is tied to sustainability.

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Red Mango CEO discusses social media strategy

by Nate Riggs — CEO / Owner, NR Media Group

In episode #036 of the Social Restaurant Podcast, I welcome Dan Kim, Founder and Chief Concept Officer of Red Mango. His brand and company have won more…

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Using technology to reach Millennials

by Jeff Fromm — Executive Vice President, Barkley

A key finding of our first Millennial study was the mantra, "Useful is the new cool." In our follow up study, "Millennials as New Parents: The Rise of a New…

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Stop that tweet! Millennials just like everyone else

by Tracy Aiello Henderson — publicist, Center Reach Communication

The younger demographic trusts word of mouth, but considers 'digital word of mouth' the same as a call from mom.

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JJ's CEO on the 'great American hot dog joint'

by Nate Riggs — CEO / Owner, NR Media Group

In episode #034 of the Social Restaurant Podcast, I welcome Jonathan Luther Jr., co-founder, concept designer and proprietor of JJ's Red Hots, a start up…

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Menu labeling final regulations on hold: What's the beef?

by Betsy Craig — pres, menutrinfo.com

The legislation has been at a standstill since last year, while the FDA reviews comments and determines the best way forward.

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Modular construction and ROI

by Greg Swistak

In my last post, we talked about a few of the advantages of integrating modular construction into building projects for retailers, foodservice operators and…

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Podcast: Facebook's organic reach limits

by Nate Riggs — CEO / Owner, NR Media Group

In episode #003 of This Week in Restaurant Technologies, Brandon Hull and I discuss Facebook's organic reach limits.

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6 technologies about to change limited-service restaurants

by Noah Glass — CEO, Olo

Chances are good that you haven't yet heard the newest buzzwords in technology, such as geo-fencing, NFC, Bluetooth Smart or location-aware check-ins. You…

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