Business intelligence spurs 'future lab' innovation at McDonald's Corner Café

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

The latest data trends continue to show a consistent and predictable migration to, "better for you" healthier meal options. These trends are on McDonald's…

Catering checklist: 4 must-dos before serving customers offsite

by erle dardick — CEO, MonkeyMedia Software

Before any restaurant brand jumps into catering, there are a many thoughts to consider in order to ensure success.

Food fight: Industry responds to NYC sodium mandate

by Betsy Craig — CEO and Founder, MenuTrinfo

As restaurants in New York City prepare themselves to label menu items that contain more than 2,300 mg of salt (the recommended daily limit), the National…

Fast Casual's top execs revealed

by Cherryh Cansler — Publisher, FastCasual.com

This year's Top 25 list turned into the Top 26 after judges couldn't bring themselves to make a final cut.

Street Value: The real economics of launching a food truck

The food truck bubble hasn’t burst yet.

Supply Chain: How Millennials have changed everything

by Vishy Visweswaran — Chief Technology Officer, SCA Technologies

The latest generation of food lovers, millennials, have brought a unique perspective to the industry with greater demand for fresh and organic products and…

Payroll pains: The mistakes killing your restaurant’s bottom line

When payroll mistakes happen, you can’t see the dent in your revenue until later.

5 reasons to love menu labeling

by Betsy Craig — pres, menutrinfo.com

While it's easy for restaurant operators and their franchisees to intuitively look for reasons to fear menu labeling, there are actually many positive…

Why mobile payments matter to EMV compliance

by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck

Many merchants have been hesitant about mobile payments, but with the EMV compliance mandate at our doorstep in the U.S., the time for business owners to put…

How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, however, the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

How outdoor seating can increase your revenues by 30%

No matter what kind of establishment you run, a simple deck or patio can increase revenue by up to 30 percent, according to Jeff Caldwell of Superior Shade.

YUM! struggling to create fast casual winner

by Cherryh Cansler — Publisher, FastCasual.com

Taco Bell’s fast casual concept, U.S. Taco Company, is closing just 14 months after it opened in Huntington Beach.

How to create gift cards, promos, badges inside your restaurant

Instead of paying a third-party company to create your restaurant’s gift cards, why not save money and have complete control by investing in an in-house card…

6 ways to build a catering sales culture inside your restaurant

by Erle Dardick — CEO, Monkeymedia

A strong sales culture in any company creates an environment where everyone’s in sales. I have always maintained that in any successful business there is…

How to build a multi-sensory experience in your restaurant

by Steven Starr — President, starrdesign

It takes a lot of work for restaurant and retail brands to deliver a remarkable experience. It can be done, however, by making sure the environment touches…

Why loyalty programs will drive restaurants, customers to embrace mobile payments

by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck

With mobile payment apps, restaurants enjoy faster transactions — tables can be turned up to 10 minutes faster — and users tip higher, spend more and make more…

Chipotle: Only thing not fresh about our food are bogus ingredient claims

by Cherryh Cansler — Publisher, FastCasual.com

Are the attacks against Chipotle legit, or is the brand suffering from being too successful?

Sodium under new federal regulation microscope

by Betsy Craig — pres, menutrinfo.com

The New York City Department of Health is leading this charge and proposed in early June that all chain restaurants with 15 or more locations add a symbol next…

CONNECT: Why restaurants aren't deploying beacons

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with restaurateurs and retailers today.

CONNECT: How to get your app into the hands of millennials

by Cherryh Cansler — Publisher, FastCasual.com

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.