Huge journalistic error puts Chick-fil-A in the hot seat

by S.A. Whitehead — Food Editor, Net World Media Group

A news story posted nearly a year ago about a Chick-fil-A's employees donning "Back the Blue" T-shirts stated that the shirts were in support of police and the…

How to use data to control food costs (Part 2)

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Dave Bennett discusses alternatives to the standard back-office system.

How to use tech to control food costs (Part 1)

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Some say implementing a back-office system is the most complicated system to deploy in a restaurant company.

Home delivery: Why it's worth a thought now more than ever

by Noah Glass — CEO, Olo

Are you leaving lots of potential business on the table in your customers' kitchens? You are if you haven't at least considered the very real possibility that…

Minsky's 40th anniversary a prime example of accomplishing a lot through one event

by S.A. Whitehead — Food Editor, Net World Media Group

Midwestern gourmet pizza chain Minsky's got maximum promotional punch out of its 40th anniversary celebration with a campaign that not only permeated social…

Amazon "primes" the pump to play major role in restaurant delivery

by S.A. Whitehead — Food Editor, Net World Media Group

It's called Prime Day and Amazon clearly sees it as a prime opportunity to make a major entry into the restaurant delivery business.

Hot diggity dog: The weiner is finally getting some respect

An award-winning chef shows that even the lowliest of foods can make a menu hit when done with creativity and an eye toward the trending taste preferences.

Seeking a source of new summer business? Reach out to all those smartphone-addicted travelers

by S.A. Whitehead — Food Editor, Net World Media Group

We love our smartphones. We love them so much that, according to a new poll, they are our favorite place to spend time while on vacation.

When is it time to upgrade your POS?

by Art Julian — CEO, Cbs inc

More than half of the respondents to Hospitality Technology’s 2016 POS Software Trends survey plan to research, test or install a new POS system this year. How…

How to light up your brand: 4 innovative execs tell all

by S.A. Whitehead — Food Editor, Net World Media Group

This four-part series looks into the successes behind Toppers, Mooyah Burger, Slim Chickens and Which wich.

Restaurants chase Uber for a better mobile customer experience

by Will Hernandez — Editor, NetWorld Media Group

The editor of Mobile Payments Today discusses how the ride-sharing service comes up a lot during discussions about personalization and customer interaction.

Structured interviews: Part of a recipe for hiring great people

by Jennifer Yugo, Ph.D. — Principal Consultant, Engaging Business Communications

By using structured interviews, you can gather four times the amount of accurate information compared to an inconsistent or conversational, unstructured…

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or…

Are you ready to 'pitch' your fast casual concept?

by Cherryh Cansler — Editor, FastCasual.com

Fast Casual is now accepting entries for The Perfect Pitch — what we like to describe as a friendlier version of "Shark Tank."

Why the problem of restaurant pathogens REALLY may have a "silver" lining

by S.A. Whitehead — Food Editor, Net World Media Group

A non-toxic type of cleaner that kills pathogens with a form of ionized silver is spreading in use after showing great results in several chains nationally.

The peanut butter (allergy) crunch heard ‘round the country

by Betsy Craig — pres, menutrinfo.com

In what should serve as a cautionary tale for the entire foodservice industry, Panera Bread faces a $500,000 lawsuit over a grilled cheese sandwich…

Restaurant industry tentatively embraces emerging mobile technology

by Will Hernandez — Editor, NetWorld Media Group

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting…

Food Transparency: Why your customers care

by Katy Jones — VP of Marketing, FoodLogiQ

FoodLogiq's Katy Jones gives explains why restaurant patrons care about their food and how brands can appease them.

Get buzzed: Why coffee lovers are happy to pay for a nitro experience

by Cherryh Cansler — Editor, FastCasual.com

Nitro Coffee's sweet taste, jolt of energy and innovative experience are proving enticing to customers.

Restaurant Analytics: Brains vs. Beauty

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

We can go on and on debating what is more important, looks or intelligence. But what if we didn't have to?