What Chipotle's pay scandal can teach other fast casual brands

Businesses all over the US should be reviewing their own employee time clock systems to ensure they're properly recording —  and paying for — their workers…

How to avoid 5 financial pitfalls when opening a restaurant

Understanding the applicability of sound business practices such as cash flow management, benchmarked gross profit margins or salaries to scale can be just as…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

The 'munchies' effect: How cannabis legalization will effect QSR traffic

by Eli Portnoy — CEO, Sense360

Will Colorado's legalization of marijuana increase traffic for the state's restaurants?

5 variables to consider when selecting your next restaurant site

When you’re looking for the right property for your restaurant, having a checklist of desirable criteria can help you stay on track.

Fast casuals, not fine-dining brands, leading restaurant segment in design innovation

by Steve Starr — Chief, starrdesign

Fast casual brands have been quick to adopt recent design trends, and QSR restaurants are following suite.

How license, permit knowledge can save your restaurant

One expert gives five tips regarding permits and licenses to help restaurant owners avoid long-term fines and sanctions.

How fast casuals can use government incentives to brew craft beer

Tax experts discuss how fast casuals can capitalize on federal and state research and development credits to develop their own beer offerings.

3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

Pizza Pie bakes up ROI with loyalty kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can…

How using customer data will make you a better marketer

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Marketing sometimes gets a bad rap as being immeasurable fluff, but no one can argue with marketing built on factual data that can also be measured.

College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Why restaurant manager theft needs to be discussed

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Theft or loss in the restaurant industry is everywhere. Lots of small, cash transactions are one factor that sets the stage for loss. Food that can be consumed…

6 reasons your content-marketing efforts are failing

Terri Brown, CEO of MLB Creative, describes six practices to avoid when engaging your customer.

Do fast casual franchisors need to rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

How to generate enthusiasm for your hiring process

by Jennifer Yugo, Ph.D. — Principal Consultant, Engaging Business Communications

Designing a unique and effective hiring process may seem challenging, but the hard part actually begins after implementation. There are several principles to…

Can BOGO cocktails entice consumers to go back to Chipotle?

by Molly Wike — Intern, Networld Media Group

Chipotle’s E.Coli outbreaks and recent allegations against its leadership have caused the brand to go on a mission to gain back consumer trust. It tried free…

5 great ways paid social ads can equal more restaurant reviews

by Alex Membrillo — CEO, Cardinal Web Solutions

It's no secret that online reviews can be very beneficial for a restaurant's reputation and business. But many restaurateurs are not aware that they can use…