Combat declining traffic by understanding the ailment before determining the remedy

Once you gain an understanding of what causes traffic issues at a specific location, you will be better prepared to create solutions that address the true…

How 'Netflix and Chill' popularized digital ordering

Paying attention to cultural shifts can help you get ahead of them and continue to deliver excellent customer service online and in-person.

Illinois mandating food-allergen training, who's next?

by Betsy Craig — pres, menutrinfo.com

States are starting to mandate allergen training, but forward-thinking brands are doing it on their own.

Why the fast casual bubble isn't really bursting

by Juan Martinez — Principal, Profitality Labor Guru

Without a doubt, there are way too many fast casual concepts, but those that make the right changes in order to drive unit economics will continue to thrive.

Analyst uncovers 3 keys to global growth

by Stephen Dutton — Analyst, Euromonitor International

To become more relevant, global operators are decentralizing control and relying on local franchisees to present the best version of their brands to the…

5 things you can learn from your restaurant's dumpster

Waste data provides cost savings and operations efficiencies.

Lawsuit against Chef Jamie Oliver may change how brands label 'gluten-free' recipes

by Betsy Craig — CEO and Founder, MenuTrinfo

The Gluten Intolerance Group filed a lawsuit against British Chef Jamie Oliver, alleging that he misled consumers that the gluten-free recipes on his website…

3 ways to keep your employees engaged enough to stay

While you can't stop people from leaving, you can make the most of your staff's time at your restaurant by including them in day-to-day processes.

Kill your homepage: Why your website isn't driving sales, traffic

Does your website give customers the info and user experience needed to inspire them to spend money on your brand, or is it just pretty?

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

3 key digital signage lessons for restaurants

by Bradley Cooper — Editor, Connect Media

More restaurants than ever are embracing technologies ranging from kiosks to menu boards. I have learned a number of key lessons to help make digital signage…

Meatheads CEO: 'Never say never'

CEO Tom Jednorowicz discusses why he's tackling franchising after 10 years, what he's looking for in partners and how he'll grow Meatheads while maintaining…

Restaurant analytics: What should you expect to pay?

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

The array of BI solutions means there is also a variety of pricing options. One expert weighs them.

5 ways to catch some Zzzs — and we aren't talking sleep

Gen Zs are the patrons of the present and the future, and as this demographic gets older their buying power and influence will continue increase.

4 ways to tap into data for better decision-making

By Mike Shipley, director of analytics & insight solutions, Fourth

McAlister's, Moe's, Schlotzsky's VP: 'How fast casuals can win in college markets'

he college market demographic is a prime testing ground to perfect what consumers need and want

3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

Restaurants aiding Hurricane Harvey victims: part 2

by Cherryh Cansler — Publisher, FastCasual.com

The industry, once again, is proving it’s resilient and will always step up when needed.

Fast casual CEO urges restaurateurs to stand against the assaults on the restaurant industry

David Jones, CEO of Blazing Burger, calls on cities and states to help save small businesses.