Restaurant groups applaud Senate immigration bill, call for stronger verification

by Alicia Kelso — Editor, QSRWeb.com

Congress is expected to take up immigration reform in July.

Your Pie founder: Fast casuals will beat the '$10-pizza chains'

by Cherryh Cansler — Editor, FastCasual.com

Americans are tired of the companies with unlimited marketing budgets telling them what they should eat and drink, says Drew French, founder of Your Pie.

Game on: How restaurants can power up loyalty strategy

Loyalty gaming must be fun and simple, with rewards that link back to genuine in-restaurant experiences.

NYC Bagel's CEO shares his strategy to win with Groupon

by Cherryh Cansler — Editor, FastCasual.com

Corey Kaplan's four-unit bagel chain is thriving in Chicago.

5 things mobile payments vendors don't want you to ask

The man behind the Starbucks mobile payments implementation tells restaurant owners what they need to ask their mobile payments vendors.

Frozen desserts: What fast casuals can learn from QSRs

To win the ice cream fans over, find a niche that your competitors can't.

Turning 'Big Data' into big money

by Alicia Kelso — Editor, QSRWeb.com

Concerns remain about how to turn all of that information into actionable items.

4 ways to attract high-quality managers

Managers are most happy when offered certain intangibles that can make a big difference when working in the restaurant field.

Why Famous Dave's is going fast casual

by Cherryh Cansler — Editor, FastCasual.com

The new format reduces partners' investment costs and the company's labor expenses.

How to get ROI from social media

Restaurateurs are discovering that it takes far more than having someone "like" you on Facebook to grow a restaurant business.

When value is undercooked

There are no longer original products and services, so marketing is the differentiator.

7 tips to make it easy for customers to find your restaurant

It's important for your business to show up in online searches.

Customers expect mobile engagement

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.

Using flavor to upgrade menus

On-trend flavors can entice customers to return.

How WOW knew it was time for a rebrand

by Cherryh Cansler — Editor, FastCasual.com

Founder Paul Ballard discusses how new decor and a name change were only a couple of aspects of WOW's new identity.

Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.

Fazoli's CEO unveils new fast casual concept

by Cherryh Cansler — Editor, FastCasual.com

CEO Carl Howard hopes to corner the market on Italian fast casual.

How to navigate back-office technology options

by Alicia Kelso — Editor, QSRWeb.com

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

Fast casuals turning customers into bartenders

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

RFID-based beer taps put customers in charge of their service.

Commentary: What you can learn from Panera's 'hidden menu'

Does having a secret menu make sense? The answer is, possibly.