Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

NRA: Embracing technology, menu trends key in 2014

by Cherryh Cansler — Editor, FastCasual.com

The industry will employ 13.5 million in 990,000 units, and restaurant job growth will outpace the overall job growth rate.

Trend watch: Potatoes are a center-plate food

by Cherryh Cansler — Editor, FastCasual.com

Just as the salad once moved from the sidelines to become a star entree, the potato is coming off the bench.

Pizza Hut's fast casual prototype revealed

The new formats also include digital menu boards, deck ovens and an open seating environment.

A look into the menu crystal ball: Top 3 trends of 2014

Why eggs, tea and local produce will grab the spotlight.

Ssshh: The secret's in the water

by Cherryh Cansler — Editor, FastCasual.com

Brooklyn Water Bagel hopes to bring its water and its bagels to every major city in the nation.

How Earl of Sandwich is beating bigger brands through mobile marketing

by Cherryh Cansler — Editor, FastCasual.com

A new mobile system allows the chain to engage customers on a one-to-one level.

5 ways to build a strong brand across all markets

Market content to specific customers by incorporating geo-location data into your website.

Fast casuals targeting New Year's resolutioners

by Cherryh Cansler — Editor, FastCasual.com

Will skinny-seeking consumers fatten up your profits?

Restaurant Trend Mashup: What to expect in 2014

by Cherryh Cansler — Editor, FastCasual.com

Experts discuss how restaurants should embrace this year's food, marketing and technology trends.

Fast casual execs predict 2014 menu trends

by Cherryh Cansler — Editor, FastCasual.com

Healthy, tasty cuisine will be all the rage in 2014.

Why your restaurant is failing

"The Anatomy of Restaurant Failure: Dead Man Walking" describes how and why restaurants fail.

How to keep your menu relevant in the new year

Tracking flavor trends throughout the year will allow restaurants to maintain menu relevance for core consumer groups.

'Tis the Season for mGifting and rewarding

Sending gift cards via digital and mobile channels has increased eight times since 2012.

Say Anything: Top 10 blogs of the year revealed

by Cherryh Cansler — Editor, FastCasual.com

Some of the industry's top bloggers weigh in on everything from technology and marketing to trends and food safety.

Going digital: How 1 Arkansas chain controls hiring, training, scheduling

by Cherryh Cansler — Editor, FastCasual.com

MarketPlace Grill uses Red Book Connect solutions to track training, hiring and scheduling.

Pre-winter means a perfect storm for LTOs

by Cherryh Cansler — Editor, FastCasual.com

From sandwiches to lattes, FastCasual.com takes a look at some of the season's newest menu items.

1 brand; 3 concepts bucking tradition

by Cherryh Cansler — Editor, FastCasual.com

Le Duff is planning nontraditional openings for its three fast casual concepts.

Menu trend bingo: Do you have these top 5 trends covered?

by Cherryh Cansler — Editor, FastCasual.com

Spicy flavors and new spins on tea, chicken, desserts and yogurt top this year's menu trends.

Report: Restaurants are failing at customer experience

Four restaurants made the ForeSee Experience Index, which measures satisfaction and retention, upselling, and word of mouth.