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Webinars & Videos

CETW: Keynote Paul Price on social media

Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it…

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Blazing Burger CEO offers inside look at new iPad ordering solution

Diners at the newest Blazing Onion Burger Company unit in Washington are the first to test the restaurant's new iPad ordering kiosks. David Jones, CEO and…

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ComQi shows off Boloco DMBs

Digital signage provider ComQi showcased the digital menu board solution it engineered for fast casual burrito chain Boloco at this year's fall Customer…

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Fast Casual Executive Summit 2012: NEC

Fast Casual editor Cherryh Butler visits with NEC's Rich Ventura, to talk about menu and branding trends, at the 2012 Fast Casual Executive Summit.

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Pie Face 'meats' NYC

Australia's 70-unit fast casual concept, Pie Face, expanded this year to New York City, hoping Americans will enjoy the meat and dessert pies just as much as…

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Webinar: What Winning Brands Do with Online Reviews

Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, you must have a solid strategy…

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Webinar: The Silent Restaurant Killer -- Customer Data Breach

Restaurants are the prime target of choice for cyber criminals. The success rate of their exploits and the financial damages they inflict are astonishing.…

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It's time to 'Monkey' around at Fast Casual Exec Summit

Monkey Media's Erle Dardick weighs in on why operators can't miss this year's Summit.

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Cherryh Butler, new editor of Fast Casual

Meet the new editor of Fast Casual, Cherryh Butler, who also serves as the host for the 7th Annual Fast Casual Executive Summit…

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Webinar: How Applebee's Consolidated Its Talent Management Systems to Increase Efficiency and Their Bottom Line

Converting your restaurant to a single talent management system can improve efficiency and increase your bottom line ROI.

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Webinar: Food Safety is a Winnable War: Strategies for Risk Mitigation

Food Safety is described as a “Winnable Battle” by the US Centers for Disease Control and Prevention. Foodborne diseases affect tens of millions of people and…

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NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in…

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NRA 2012: Culinary Concepts Group

Eric Justice with Culinary Concepts Group discusses culinary trends in the restaurant space. Operators are focusing on authentic ethnic flavors that span from…

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NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

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Webinar: How to use BIG DATA to influence customer behavior

One of the biggest trends to hit the restaurant space in 2011 was social media; in 2012, BIG DATA is taking over, delivering striking results.

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CETW12: RewardMe takes loyalty mobile

RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed…

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NRF 2012: Phone charging as bait for digital signage

NEC's Rich Ventura talks about his company's combination phone-charging kiosk and digital sign with interactive messaging. Applications include retail…

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Webinar: Restaurant loyalty - Mobile innovations to build traffic in 2012

More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the…

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Fast Casual Executive Summit: What's up at Bennigan's

Bennigan's CEO Paul Mangiamele updates the health of the chain and reviews his session at the Fast Casual Executive Summit 2011.

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Fast Casual Executive Summit: FCIC tackles labeling

NRA's Beth Madden, who is on the association's Fast Casual Industry Council, talks about the council's meeting and its efforts on issues such as menu…

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