The FastCasual.com Top 100 Movers & Shakers

by Valerie Killifer — senior editor, NetWorld Alliance

The fifth annual publication features some surprises as we refine our definition of what it means to be fast casual.

The FastCasual.com Top 100 Movers & Shakers

by Valerie Killifer — senior editor, NetWorld Alliance

The fifth annual publication features some surprises as we refine our definition of what it means to be fast casual.

NRA forecast: Restaurant sales will stabilize

The restaurant industry will show gradual improvement in 2010 as sales are expected to reach $580 billion.

NRA forecast: Restaurant sales will stabilize

The restaurant industry will show gradual improvement in 2010 as sales are expected to reach $580 billion.

Menu prices and the economic recovery

by Valerie Killifer — senior editor, NetWorld Alliance

How will consumers' need for value intersect with the segment's need to cover cost of goods sold?

Menu prices and the economic recovery

by Valerie Killifer — senior editor, NetWorld Alliance

How will consumers' need for value intersect with the segment's need to cover cost of goods sold?

The brains behind the brands

by Valerie Killifer — senior editor, NetWorld Alliance

Fast casual executives are known for blazing new trails. But who are the five to watch in 2010?  

Seven keys to customer experience

True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.

Seven keys to customer experience

True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.

Fast Casual 2009: Five hits and a miss

by Valerie Killifer — senior editor, NetWorld Alliance

The economy, social media and a nationwide food-system upgrade round out a year filled with ups and downs.

Fast Casual 2009: Five hits and a miss

by Valerie Killifer — senior editor, NetWorld Alliance

The economy, social media and a nationwide food-system upgrade round out a year filled with ups and downs.

Five Guys, Chick-fil-A consumers' top choices

Five Guys, Chick-fil-A, Chipotle and Panera Bread lead in consumer Market Force survey.

Five Guys, Chick-fil-A consumers' top choices

Five Guys, Chick-fil-A, Chipotle and Panera Bread lead in consumer Market Force survey.

Fast casual operators find retail success

by Cary Stemle — Free-lance reporter, N/A

Producing and packaging your proprietary goods is one way to develop another revenue stream.

Fast casual operators find retail success

by Cary Stemle — Free-lance reporter, N/A

Producing and packaging your proprietary goods is one way to develop another revenue stream.

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective, and practical.

Why opportunities for fast casuals go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

Why opportunities for fast casuals go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

The fast casual gold rush

by Valerie Killifer — senior editor, NetWorld Alliance

Brands are looking to the Northeast and Midwestern regions as exciting territories for franchise growth.