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Technology News

Cafe Rio owes growth to tech investments

August 1, 2023

Thanks to technology investments, Cafe Rio Mexican Grill is continuing to expand its U.S. footprint, reporting five-year growth of over 50%, according to CEO…

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How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

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Tesco cafes go digital

July 21, 2023

UK-based Tesco, which has nearly 5,000 grocery and retail locations, is streamlining the digital ordering processes in all its cafes via a partnership with…

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Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.

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Ovation launches call-to-text feature

July 12, 2023

Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…

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Veggie Grill revamps loyalty app

July 12, 2023

Veggie Grill has upgraded its loyalty program and digital ordering experience via Thanx, a guest engagement platform.

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Chipotle testing avocado-processing cobot

July 12, 2023

Chips are no longer the only food item being handled by robots at Chipotle Mexican Grill.

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Restaurant tech firm partners with US digital ordering platform

July 6, 2023

Vromo, a delivery management software provider, has partnered with Chowly, an all-in-one digital ordering platform, to facilitate the aggregation of order…

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Bite Ninja launches remote staffing system

June 23, 2023

Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.

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Intel, Vericast partner on digital in-store retail media network

June 22, 2023

Vericast and Intel have created a programmatically enabled digital in-store retail media network to deliver contextually relevant advertising and product…

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Roll-Em-Up Taquitos elevates CX via digital feedback platform

June 19, 2023

Southern California-born Roll-Em-Up Taquitos has tapped Tattle, an AI-driven feedback platform, to measure customer satisfaction across digital ordering…

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SpotOn debuts wait time feature to jump-start order process

June 13, 2023

SpotOn, a software and payments provider, is debuting a "Seat & Send" feature that jump-starts the ordering process for customers who are waiting to be…

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Bubbakoo's Burritos celebrates 15th anniversary with updated app, loyalty program

June 13, 2023

Bubbakoo's Burritos is celebrating its 15th anniversary with an updated app and loyalty program via Thanx, which will feature three levels of loyalty…

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RobotLAB partners with Bear Robotics

June 12, 2023

RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…

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Thanx partners with Olo for guest ordering, loyalty

June 7, 2023

Thanx, a loyalty and guest engagement platform, has partnered with Olo Inc., a software-as-a-service platform for restaurants, to deliver Olo Connect to its…

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500-unit coffee house rolls out digital training platform

May 31, 2023

Espresso House, which has 500 cafes in the Nordic countries, needed a training system that was accessible, fun and close to its operations, which is why it…

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Opus lands $6.8M to fund AI-powered training for deskless workers

May 24, 2023

Opus, a training platform for businesses with a deskless workforce, has secured $6.8 million in Series A funding round led by Stage 2 Capital.

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SpotOn launching restaurant POS lineup

May 23, 2023

SpotOn is debuting the SpotOn Restaurant, a point-of-sale solution featuring proprietary, patent-pending hardware designed to meet the unique needs of a…

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Tech investments on rise for driving restaurant strategies

May 22, 2023

Restaurants are investing in technology more than ever to optimize delivery channels and boost profits, according to a research report from restaurant SaaS…

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Robots franchising near you

May 18, 2023

Considering that franchising spans nearly every industry these days, it was only a matter of time before someone figured out how to franchise robotics. That…

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