Thanx deploys automated cart abandonment marketing campaigns for restaurants

September 19, 2023

Thanx, a loyalty and digital guest engagement platform for restaurants, has created abandonment marketing automation that recaptures lost revenue from…

Leasecake launches Cakebot: Approachable AI for Lease Management

September 14, 2023

Lease management software provider Leascake has launched Cakebot: Approachable AI for Lease Management. Featuring a Lease chatbot and Lease clause…

WOWorks using AI to provide ingredient analysis

September 13, 2023

WOWorks, the parent company behind Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh, The Simple Greek, Barberitos Southwestern Grille and Cantina, and…

Upside refreshes brand, expands into mobile payments

September 13, 2023

Digital marketplace Upside is refreshing its brand identity and is expanding into mobile payment options.

Thanx releases Thanx Stored Value in partnership with Ansa

September 12, 2023

Loyalty and digital guest engagement platform Thanx has launched Thanx Stored Value, which allows consumers to preload funds for future purchases. The brand…

How to motivate franchisees to adhere to standardized processes

September 12, 2023

In the dynamic world of the franchise industry, ensuring that franchise operators adhere to standardized processes is crucial for achieving consistency and…

Webinar explores tools White Castle tapped to revolutionize operations, reduce labor

September 5, 2023

In today's fast-paced business landscape, efficiency is the name of the game. Multi-site operations face unique challenges in streamlining processes and…

Grubhub bringing Amazon's Just Walk Out Technology to college campuses

August 30, 2023

Amazon's Just Walk Out technology is now available at Loyola University Maryland, the first Grubhub-partnered campus to deploy the technology. It offers a…

ConverseNow intros AI ordering

August 29, 2023

ConverseNow, an AI technology platform for restaurants, has released its latest virtual ordering assistant, powered by OpenAI's ChatGPT and Google's Bard. With…

SoundHound, ChowNow answering the (restaurant) call

August 29, 2023

SoundHound AI, a provider of voice artificial intelligence, is joining forces with ChowNow, an online ordering and marketing platform, to allow restaurants to…

DoorDash introduces AI, agent-powered voice-ordering solution

August 28, 2023

DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…

Cousins Subs adds Apple, Google Pay

August 21, 2023

Cousins Subs has launched an SMS program, Apple and Google Pay and split payments, all aimed at enhancing the guest experience and providing greater…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Cartwheel partners with Toast to help restaurants optimize delivery operations

August 11, 2023

Cartwheel, an on-demand delivery management platform, has joined the Toast Partner Ecosystem in an effort to help restaurants using Cartwheel's Hybrid Delivery…

Toast launches catering, events platform

August 2, 2023

Toast, an all-in-one technology platform built for restaurants, is debuting Toast Catering & Events, a product fully integrated with the Toast…

Thanx adds automated dashboards to measure loyalty programs

August 2, 2023

Thanx, a loyalty and guest engagement platform for restaurants, has created four automated reporting dashboards —Thanx Capture Rate, Thanx Activation Rate…

Teriyaki Madness growing footprint, investing in tech

August 1, 2023

Colorado-based Teriyaki Madness, which has over 130 locations, has been on a growth spurt this year, opening 10 locations and seeing a 21% year-over-year…