How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

Webinar to explore food safety excellence

'How to achieve excellence in food safety: Best practices to drive your food safety performance' on Dec. 5 will be sponsored by Steritech.

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Grubhub agrees to review phone ordering after NY City Council threatens action

November 13, 2019

Grubhub plans to convene a task force regarding how it charges restaurants for phone calls, following threats from the New York City Council to enact…

Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…

Hughes Top 10 in IHS Markit SD-WAN report

SD-WAN market enters router replacement phase, as revenue surges by 23 percent in Q2

Hughes Certified as Gilbarco MNSP

Hughes solution provides retail petroleum customers with an authorized alternative to the Gilbarco Secure Zone Router

Webinar to examine why LTE and 5G are on the menu for foodservice

On Nov. 21 at 2 p.m. EST, Fast Casual will present a webinar, "Why LTE and 5G are on the menu for restaurants," featuring Anthony Lawson — manager of technical…

ParTech to acquire Restaurant Magic for $42M

November 8, 2019

ParTech, Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Nov. 19 webinar reveals future's best restaurant cybersecurity practices

by S.A. Whitehead — Food Editor, Net World Media Group

How prepared is your brand for the cyber-future? If there's room for improvement in this area, this Nov. 19 webinar promises to get you up to speed.

4 ways automation can take your CX to the next level

Implementing the right technology can enable automation in areas such as mobile payments and order customization.

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

Webinar to explore designing customer engagement programs

"Designing customer engagement programs that drive business growth," sponsored by Revel Systems, will explore how to implement customer engagement programs…

Dave & Buster's to install Diebold Nixdorf’s self-service kiosks offering game cards

October 31, 2019

Dave & Buster's, a national dining and entertainment provider, will install Diebold Nixdorf's self-service kiosk solution at locations nationwide…

Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Dickey's VP of IT teams up with franchisees to revamp tech strategy

October 29, 2019

Carissa De Santis, Dickey's Barbecue Pit's VP of information technology, is designing a technology roadmap with the help of a core group of franchisees.