Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

Video: Illegal Pete’s founder discusses how raising hourly wage to $17 has grown his business

by Cherryh Cansler — Editor, FastCasual.com

Employees get a food and drink credit, medical and dental insurance and tips, which all resulted to a 3.2-percent increase to the brand's bottom line.

Lent: Boom or bust?

by Travis Wagoner — Editor, Networld Media Group

So what's a restaurant owner to do when a significant portion of the eating public will be abstaining from meat on Ash Wednesday and Lenten Fridays? Prepare.

HotSchedules, PeopleMatter partner to create workforce management platform

February 8, 2016

HotSchedules and PeopleMatter announced a multiphase partnership to create a restaurant industry workforce management platform.

Free downloadable webinar about how to integrate tablet POS now available

January 21, 2016

Tracking employees, managing inventory and engaging customers are three important areas of business that restaurant operators often find tedious, which is what…

4 tips to develop leaders in a high-turnover industry

At over 100-percent turnover, it is no wonder that many quick serve restaurants have not established leadership-development programs. Yet, by creating an…

Marco's Pizza president/COO to appear on 'Undercover Boss'

January 18, 2016

Marco's Pizza announced that President and Chief Operating Officer Bryon Stephens will be featured on CBS' award-winning series "Undercover Boss."

How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, but the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

Cold Stone Creamery, Pinkberry parent company names new tastemaster, food scientist

January 7, 2016

Kahala Brands announced that Dr. Maya Warren will join the company as tastemaster and food scientist for portfolio brands Cold Stone Creamery and Pinkberry.

How 3 restaurants tackled holiday hiring

by Cherryh Cansler — Editor, FastCasual.com

Execs of Doc Popcorn, Kono Pizza and Maui Wowi share their strategies when it comes to hiring seasonal help.

Can your restaurant bounce back from a crisis?

by Travis Wagoner — Editor, Networld Media Group

Running a restaurant can be a great source of enjoyment. It can also be a risky endeavor. What can you do when your restaurant faces a PR crisis?

Are your employees using these 4 hand-hygiene techniues?

December 7, 2015

Handwashing is a key part of infection prevention in restaurants, yet not everyone performs it regularly or properly.

3 ways restaurants can optimize labor efficiencies to cut costs

Outdated and inconsistent scheduling practices are running rampant in the majority of restaurants, which is taking a toll on their bottom lines.

Video: Why, how data drives Dickey's BBQ

Dickey's BBQ CEO Roland Dickey Jr., discusses his three-prong approach to the guest experience and the chain's use of technology.

Toast report reveals which technologies restaurant operators are seeking

November 17, 2015

A Toast Inc. report found that technologies helping restaurant operators with hiring and training staff, Inventory management and online ordering are in…

3 ways restaurants can optimize labor efficiencies and cut costs

Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping…

4 for 15: 4 speakers, 15 minutes each, limitless knowledge

by Travis Wagoner — Editor, Networld Media Group

Three fast casual restaurant operators and other experts share their insights about the industry and how they've found success and value in it.

Henny Penny celebrates opening of new training center

November 3, 2015

Henny Penny, a designer and manufacturer of cooking, holding and display equipment, is expanding again. The company has added 46,000 square feet for a training…

E-learning collaboration helps restaurants boost business with multicultural guests

November 2, 2015

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a…

The Chickery hires former Panera Bread leader; sales increase 200%

October 30, 2015

The Chickery hired Amjad Hantash last year as it launched an aggressive corporate growth and worldwide franchise program and the results have been stellar.