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Operations News & Media

Starbucks opens UK stores Thursday with precautions

May 12, 2020

Starbucks said its U.K. stores will begin phased reopening of drive-thru locations there starting May 14, as well as "a handful" of takeaway-only stores…

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Restaurant transactions on the rise

May 11, 2020

Lingering tailwinds from government relief payments and the lifting of dine-in restrictions in states like Georgia, Florida, and Texas helped improve U.S.

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Just Salad teams with Budderfly on energy efficiency strategy

May 11, 2020

Just Salad is working with Budderfly, an energy management outsourcing firm, to improve energy efficiency at stores and reduce the brand's carbon footprint.

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Zukku Sushi transforms into ghost kitchen during pandemic

by Kiera Blessing — Content Specialist, Paytronix

When COVID-19 began forcing restaurants to close their doors to guests, Zukku Sushi quickly transformed its food hall model into a ghost kitchen.

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Webinar to explore ways to improve customer experience by shifting focus

May 8, 2020

Brad Brooks Restaurant operators face a neverending quest to boost the customer experience. To assist in this all-important challenge, a panel of…

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Fiesta CEO predicts 'break-even profitability'

May 8, 2020

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, reported major declines Friday for Q1, which ended March 29.

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Restaurant SSS drop 55% in April: Time for comeback?

May 8, 2020

April was the first month truly impacted by COVID-19 pandemic's stay-at-home guidelines, and declines in restaurant sales clearly illustrate the damage.

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How to Thrive After Reopening by Harnessing Your Back of House

Are you still managing inventory with spreadsheets? Or scheduling shifts based on half-remembered conversations? This guide talks about why taking full…

Presented by SynergySuite

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Digital restaurant orders up 63%

May 7, 2020

March is supposed to come in like a lion and leave like a lamb, but with 97% of U.S. restaurants impacted by mandated dine-in closures by mid-March, the month…

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Chipotle continues support of farmers

May 7, 2020

Last year, 56% of U.S. farms lost money with financial losses in 2020 expected to increase due to the pandemic and food scarcity supply issues, according to…

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Chipotle hosting virtual prom afterparty

May 7, 2020

Chipotle Mexican Grill is hosting a Virtual Prom Afterparty with brand super-fan and digital star, David Dobrik at 9:45 p.m. Eastern time, on May 16.

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BurgerFi expanding delivery via Reef Kitchens

May 6, 2020

BurgerFi International will enter several markets by year's end including Seattle, Nashville, Minneapolis and Houston thanks to a licensing agreement with Reef…

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Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

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Restaurants making reopening plans

While some restaurants are planning to reopen, others are waiting. Bradley Cooper, the contributing editor of FastCasual, reviews the week's COVID-19 related…

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Shake Shack beats Q1 estimates, warns on beef prices

May 5, 2020

Shake Shack CEO Randy Garutti said that although COVID-19 has rocked the chain, total revenue increased 8% during Q1, which ended March 25. Same-Shack sales…

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Chef Chatter: What's the secret behind Checkers & Rally's fries?

Ryan Joy, senior director of Research and Development at Checkers Drive-In Restaurants, reveals what makes the fries so popular.

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As states return to dine-in, slight improvement noted in restaurant sales

May 4, 2020

U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down…

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How the pandemic solidified contactless payment

by Jessica Shelcusky — Senior Marketing Specialist, Paytronix

Prior to the COVID-19 pandemic, mobile payment uptake was largely driven by convenience. While convenience is still important, the pandemic has put a spotlight…

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Boston Market CEO talks Covid-19 strategy

by Cherryh Cansler — Publisher, FastCasual.com

Although Boston Market has been able to keep the majority of its restaurants open for delivery and curbside orders, CEO Eric Wyatt said he's had to make…

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